[OPEN-ILS-GENERAL] accepting payments and crediting accounts when "lost" items is returned

[Lori Ayre]

Great!  Just what i was hoping to hear! Thanks Kathy!

Sent from my iPhone 4

On Jan 27, 2012, at 10:37 AM, "Kathy Lussier" <klussier at masslnc.org> wrote:

> Hi Lori,
> 
>>> Can someone verify that this is true of Evergreen?
>>> 
>>> Accept credit and debit card payments at accounts desks, self check-out
>>> stations, and through the public web interface.  Payments should be
>>> visible in the patron account immediately, and related blocks should be
>>> removed immediately.
> 
> Yes, credit card payments can be made at account desks and through the
> public web interface in Template Toolkit. I don't believe a public interface
> for credit card payments is available in the jspac. I started testing this
> on our own system a few weeks ago, but didn't get very far so can't
> positively confirm that payments are visible on a patron account
> immediately. However, payments in Evergreen usually are immediately visible
> in the patron account, so I don't see why credit card payments would behave
> any differently.
> 
> I don't know what's available for self check-out stations, but I do know
> that Jason Stephenson from MVLC added SIP2 Fee Paid Message support, and
> this support should be available in 2.2.
> https://bugs.launchpad.net/evergreen/+bug/803121
> 
>>> Also, do you know if you can apply a credit to a patron account if
>>> they've been accessed a fine for a lost item and then it is returned?
> 
> There is a library setting to "void lost item billing when returned." If
> this is set to true and an item is returned before the patron pays for the
> lost item, the billing will be voided. If the patron has already paid for
> the lost item, a refund will be applied to the patron account. There are
> also settings to restore overdue fines when a lost item is returned (if
> those overdues had been voided when the item was marked lost), generate new
> overdue fines when the lost item is returned (for those days that have
> passed since the item was marked lost) and to void lost processing fees when
> a lost item is returned. There is a lot of flexibility here for determining
> how the system handles returned lost items. FYI - I'm looking at a 2.2
> system, so some of these settings may not be available in earlier versions
> of Evergreen.
> 
> Kathy
> 
> 
> -------------------------------------------------------------
> Kathy Lussier
> Project Coordinator
> Massachusetts Library Network Cooperative
> (508) 756-0172
> (508) 755-3721 (fax)
> klussier at masslnc.org
> IM: kmlussier (AOL & Yahoo)
> Twitter: http://www.twitter.com/kmlussier
> 
> 
> 
>>> -----Original Message-----
>>> From: open-ils-general-bounces at list.georgialibraries.org [mailto:open-
>>> ils-general-bounces at list.georgialibraries.org] On Behalf Of Lori Bowen
>>> Ayre
>>> Sent: Monday, January 23, 2012 8:17 PM
>>> To: Evergreen Discussion Group
>>> Subject: [OPEN-ILS-GENERAL] accepting payments and crediting accounts
>>> when "lost" items is returned
>>> 
>>> Can someone verify that this is true of Evergreen?
>>> 
>>> Accept credit and debit card payments at accounts desks, self check-out
>>> stations, and through the public web interface.  Payments should be
>>> visible in the patron account immediately, and related blocks should be
>>> removed immediately.
>>> 
>>> 
>>> Also, do you know if you can apply a credit to a patron account if
>>> they've been accessed a fine for a lost item and then it is returned?
>>> 
>>> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-=-=-=-=-=-=-=-=
>>> Lori Bowen Ayre //
>>> Library Technology Consultant / The Galecia Group
>>> Oversight Board & Communications Committee / Evergreen
>>> (707) 763-6869 // Lori.Ayre at galecia.com
>>> Availability:  http://tungle.me/lori.ayre <http://tungle.me/lori.ayre>
>>> 
>>> <mailto:Lori.Ayre at galecia.com> Specializing in open source ILS
>>> solutions, RFID, filtering,
>>> workflow optimization, and materials handling
>>> 
>>> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> 
>