[OPEN-ILS-GENERAL] receipt problems

[Aaron Zsembery]

It sounds like this may be something with the printer. I would check the paper size, zoom settings and header/footer from the printer selection page. 

If you want to remove all traces of Evergreen from her computer, I use the attached file ( Remove Evergreen.bat.old ) which if renamed as a batch file, will remove all traces of Evergreen. 
Specifically, you want to delete "%AppData%\OpenILS \open_ils_staff_client\" folder (which on my Win7 box translates to "C:\Users\Aaron\AppData\Roaming\OpenILS\open_ils_staff_client") to erase the workstation registration. 

Aaron Z 
Jr. Systems Administrator 

Pioneer Library System 
2557 State Rt. 21 
Canandaigua, New York 14424 
Phone: (585) 394-8260 

----- Original Message -----

> From: "Gordana Vitez" <gvitez at niagaracollege.ca>
> To: "Evergreen Discussion Group"
> <open-ils-general at list.georgialibraries.org>
> Sent: Thursday, May 24, 2012 4:06:12 PM
> Subject: [OPEN-ILS-GENERAL] receipt problems

> Hi there,

> We're having a problem with one of our staff members' receipts and I
> could really use some help.

> Whenever this staff member logs in to one particular circ computer,
> the receipts are terrible. They cut short, run long, don't appear
> like anyone else's, even though we use the exact same settings. I've
> tried uninstalling the client but it still recognizes her as
> registered to the workstation and setting defaults doesn't seem to
> work.

> Is there a way to disassociate a staff member with a workstation so
> that everything starts from scratch?

> Thanks!
> Gordana

> Gordana Vitez
> Library Services & Systems Coordinator
> NC Libraries and Learning Commons
> Niagara College
> 300 Woodlawn Rd
> Welland Ontario
> L3C 7L3
> Phone: (905) 735 2211 ext 7404
> Fax: (905) 736 6021
> gvitez at niagaracollege.ca
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