[OPEN-ILS-GENERAL] receipt problems-removing workstation registration

[Gordana Vitez]

Hi Aaron,
 
The instructions re: removing workstation registration was exactly what needed.
 
Thank you!
Gordana

>>> On 5/24/2012 at 10:59 PM, in message <ace2dfe6-c0ff-421f-8e50-857c745b45e9 at rosebud.pls-net.org>, Aaron Zsembery <azsembery at pls-net.org> wrote:
It sounds like this may be something with the printer. I would check the paper size, zoom settings and header/footer from the printer selection page.

If you want to remove all traces of Evergreen from her computer, I use the attached file (Remove Evergreen.bat.old) which if renamed as a batch file, will remove all traces of Evergreen.
Specifically, you want to delete "%AppData%\OpenILS\open_ils_staff_client\" folder (which on my Win7 box translates to "C:\Users\Aaron\AppData\Roaming\OpenILS\open_ils_staff_client") to erase the workstation registration.

Aaron Z
Jr. Systems Administrator

Pioneer Library System
2557 State Rt. 21
Canandaigua, New York  14424
Phone: (585) 394-8260



From: "Gordana Vitez" <gvitez at niagaracollege.ca>
To: "Evergreen Discussion Group" <open-ils-general at list.georgialibraries.org>
Sent: Thursday, May 24, 2012 4:06:12 PM
Subject: [OPEN-ILS-GENERAL] receipt problems

Hi there,
 
We're having a problem with one of our staff members' receipts and I could really use some help. 
 
Whenever this staff member logs in to one particular circ computer, the receipts are terrible. They cut short, run long, don't appear like anyone else's, even though we use the exact same settings. I've tried uninstalling the client but it still recognizes her as registered to the workstation and setting defaults doesn't seem to work. 
 
Is there a way to disassociate a staff member with a workstation so that everything starts from scratch?
 
Thanks!
Gordana
 
Gordana Vitez
Library Services & Systems Coordinator
NC Libraries and Learning Commons
Niagara College
300 Woodlawn Rd
Welland Ontario
L3C 7L3
Phone: (905) 735 2211 ext 7404
Fax: (905) 736 6021
gvitez at niagaracollege.ca

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