[OPEN-ILS-GENERAL] Evergreen and Apple

[Tony Bandy]

Hi James, folks,

I just checked
http://lincoln.niagaraevergreen.ca/opac/en-CA/skin/lincoln/xml/advanced.xml?ol=103&l=103&d=1on
my iMac and was able to get a login screen.  I didn't have an
account,
but was able to see the catalog ok.

Not sure if this helps or not, but wanted to let you know....

Tony

*******************************************
Tony Bandy
tonyb at ohionet.org
OHIONET
1500 West Lane Ave.
Columbus, OH  43221-3975
1-800-686-8975 x19
********************************************



On Tue, Oct 30, 2012 at 12:32 PM, James Wagner <wagner at lincoln.library.on.ca
> wrote:

>  I’ve had several patrons come into the library saying they couldn’t
> access their accounts from their Apple products. Two have been using Safari
> on their computers, one person was using an iPad 2 (upgraded to 3?), and
> another person was using their iPhone. The problem is that Evergreen is not
> showing them the login screen, so they can’t put items on hold or see their
> account information. Could this be an authentication issue?****
>
> ** **
>
> Unfortunately, this is not a universal problem. One of my staff used her
> iPod to log into her account and renew a book, this morning. Her iPod is
> several years old. Could there be something about newer Apple software that
> doesn’t play nicely with Evergreen?****
>
> ** **
>
> We started getting the complaints shortly after we upgraded from 2.2.1 to
> 2.2.2.****
>
> ** **
>
> *James Wagner*
>
> *Technical Services Co-ordinator*
>
> *Lincoln Public Library*
>
> *Vineland, Ontario*
>
> *905-563-2799 ext 216*
>
> *wagner at lincoln.library.on.ca*
>
> ** **
>
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