[OPEN-ILS-GENERAL] Problems with circulation notices and gmail

[Pam Smith]

We have been receiving numerous complaints from patrons about not receiving
their notices, particularly courtesy notices.  

In each case we can verify that the notices were sent.  

For the most part they all have gmail accounts and the problem seems to have
started after the changes to the gmail interface.

 

Has anyone else seen this?  

 

We are advising patrons to change their gmail filter settings to always
allow email from our domain.  Any other ideas?

 

Pam

 

 

Howe logoPamela Smith

                        Technical Services/Systems Librarian

                         Howe Library

                         13 South St.

                         Hanover, NH 03755

                         603.643.4120 x3257

                          <http://twitter.com/howelibrary> twitter copy
<http://facebook.com/pages/Howe-Library/157632934169> facebook copy

 

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