[OPEN-ILS-GENERAL] Problems with circulation notices and gmail

[David Busby]

On other projects, outside of Evergreen I've seen GMail "eat" messages.
Their server reports receipt of the message but it is never delivered.

Other times the message is not lost, its simply routed to the Promotions
tab of the GMail UI.

/djb
On 14 Aug 2013 08:51, "Pam Smith" <Pamela.Smith at thehowe.org> wrote:

> We have been receiving numerous complaints from patrons about not
> receiving their notices, particularly courtesy notices.  ****
>
> In each case we can verify that the notices were sent.  ****
>
> For the most part they all have gmail accounts and the problem seems to
> have started after the changes to the gmail interface.****
>
> ** **
>
> Has anyone else seen this?  ****
>
> ** **
>
> We are advising patrons to change their gmail filter settings to always
> allow email from our domain.  Any other ideas?****
>
> ** **
>
> Pam****
>
> ** **
>
> ** **
>
> [image: Howe logo]Pamela Smith****
>
>                         Technical Services/Systems Librarian****
>
>                          Howe Library****
>
>                          13 South St.****
>
>                          Hanover, NH 03755****
>
>                          603.643.4120 x3257****
>
>                          [image: twitter copy]<http://twitter.com/howelibrary>
>  [image: facebook copy]<http://facebook.com/pages/Howe-Library/157632934169>
> ****
>
> ** **
>
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