[OPEN-ILS-GENERAL] Error message when opening copy buckets

[Deana Cunningham]

Hi all,

About two weeks ago I started getting the "Network/Server failure" message (below), when trying to access copy buckets. I forgot about it with the holiday and all, but when I tried again today I got the messages below:

Network or server failure.  Please check your Internet connection to gclibrary.us and choose Retry Network.  If you need to enter Offline Mode, choose Ignore Errors in this and subsequent dialogs.  If you believe this error is due to a bug in Evergreen and not network problems, please contact your help desk or friendly Evergreen administrators, and give them this information:
method=open-ils.actor.user.fleshed.retrieve.authoritative
params=["9b761b28f168aa7791f4d105bf197006",1,null]
THROWN:
{"payload":[],"debug":"osrfMethodException :  *** Call to [open-ils.actor.user.fleshed.retrieve.authoritative] failed for session [1388419162.728969.13884191621599], thread trace [1]:\nException: OpenSRF::DomainObject::oilsMethodException 2013-12-30T10:59:34 OpenSRF::Application /usr/local/share/perl/5.14.2/OpenSRF/Application.pm:233 <500>  No active transaction to roll back\n\n","status":500}
STATUS:

patron.util.set_penalty_css: TypeError: patron.id is not a function
We experienced a network/server communication failure.  Please check your internet connection and try this action again.  Repeated failures may require attention from your local IT staff or your friendly Evergreen developers.

Error retrieving bucket.  Did you use a valid bucket id?

Any ideas what's going on?

Deana

Deana Cunningham
Branch Manager, South Branch Library
1550 S. Campus Dr.
Creedmoor, NC 27522
Phone: (919) 528-1752
Fax: (919) 528-1376
deana.cunningham at granvillecounty.org
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