[OPEN-ILS-GENERAL] evergreen 2.3.3 cataloguing problem

[Jason Stephenson]

Quoting Gamer Der-Hovhanesian <Gamer_Derhovhanesian at aybschool.am>:

> We have deployed evergreen 2.3.3 and everything on the staff client  
> seems to work properly, except the cataloguing part, which gives  
> internal server error. We have uninstalled the staff client and  
> installed it again, and now when running the client it gives this  
> error: This server does not support your version of the staff  
> client.  Please check with your system administrator.
>
> Would appreciate any help on both issues.

The second issue means that the server does not support the version of  
the staff client that you have installed. Depending on the options  
that were used when Evergreen was installed on the server, you may  
need to get a custom client from the server.

A server error is usually logged in the apache error logs on the  
server. It usually means that something is wrong on the server and  
reinstalling the client is not going to make it go away.  You'll need  
to look in the apache error log to find the problem before anyone can  
give any advice on how to correct it.



-- 
Jason Stephenson
Assistant Director for Technology Services
Merrimack Valley Library Consortium
Chief Bug Wrangler, Evergreen ILS