[OPEN-ILS-GENERAL] evergreen 2.3.3 cataloguing problem

[Jason Stephenson]

Quoting Gamer Der-Hovhanesian <Gamer_Derhovhanesian at aybschool.am>:

> Thanks for reply but could you please tell me how can I get a custom  
> client from the server?

If one was built, it should be available here:

http://yourhost.yourdomain.tld/updates/manualupdate.html


Where your replace yourhost.yourdomain.tld with the name that you use  
to connect to your server.

If the above doesn't work, you'll need to contact your system administrator.

HtH.


>
> -----Original Message-----
> From: open-ils-general-bounces at list.georgialibraries.org  
> [mailto:open-ils-general-bounces at list.georgialibraries.org] On  
> Behalf Of Jason Stephenson
> Sent: Friday, February 01, 2013 9:51 PM
> To: open-ils-general at list.georgialibraries.org
> Subject: Re: [OPEN-ILS-GENERAL] evergreen 2.3.3 cataloguing problem
>
> Quoting Gamer Der-Hovhanesian <Gamer_Derhovhanesian at aybschool.am>:
>
>> We have deployed evergreen 2.3.3 and everything on the staff client
>> seems to work properly, except the cataloguing part, which gives
>> internal server error. We have uninstalled the staff client and
>> installed it again, and now when running the client it gives this
>> error: This server does not support your version of the staff client.
>> Please check with your system administrator.
>>
>> Would appreciate any help on both issues.
>
> The second issue means that the server does not support the version  
> of the staff client that you have installed. Depending on the  
> options that were used when Evergreen was installed on the server,  
> you may need to get a custom client from the server.
>
> A server error is usually logged in the apache error logs on the  
> server. It usually means that something is wrong on the server and  
> reinstalling the client is not going to make it go away.  You'll  
> need to look in the apache error log to find the problem before  
> anyone can give any advice on how to correct it.
>
>
>
> --
> Jason Stephenson
> Assistant Director for Technology Services Merrimack Valley Library  
> Consortium Chief Bug Wrangler, Evergreen ILS
>
>
>
>



-- 
Jason Stephenson
Assistant Director for Technology Services
Merrimack Valley Library Consortium
Chief Bug Wrangler, Evergreen ILS