[OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

[Rogan Hamby]

Vendors sending an email describing their services +1

Requiring that they add a visible link to the project web site +1


On Tue, Jul 9, 2013 at 5:28 PM, Kathy Lussier <klussier at masslnc.org> wrote:

>  Hi all,
>
> At the June Oversight Board meeting (minutes available at
> http://evergreen-ils.org/dokuwiki/doku.php?id=governance:minutes:2013-6-20),
> I raised the question of whether the Evergreen community should develop a
> policy regarding the paid support vendors that are listed on the Evergreen
> web site at
> http://evergreen-ils.org/dokuwiki/doku.php?id=faqs:evergreen_companies.
>
> I don't think the community should be in a position of endorsing any
> Evergreen provider. However, I think it's important that the companies on
> the list do indeed provide Evergreen services so that users don't waste a
> lot of time investigating companies that don't really work with Evergreen.
> There was a consensus at the Board meeting that a policy should be
> considered.
>
> I would like to get feedback from others in the community on the
> guidelines you think should be used for this page. As an example, Koha asks
> support providers to follow the procedures outlined at
> http://koha-community.org/support/paid-support/how-to-get-listed/. The
> Koha community asks support providers to send an e-mail to the general list
> with contact information and a description of services provided. The
> providers must also show their support for the community by adding a
> visible link to the Koha web site.
>
> I think the Koha guidelines might offer a good starting point for the
> Evergreen community.
>
> During the meeting, there was discussion about whether we should define
> what an Evergreen service is. Migration, hosting, support, development,
> training, and implementation seem like obvious Evergreen services. Should
> peripheral devices or third-party services that work with Evergreen be
> included or are they a different animal?
>
> Does everyone like the Koha model of requiring listed vendors to add a
> visible link to the project web site?
>
> Does anyone have any other thoughts on the subject?
>
> Thanks!
>
> Kathy
>
>
>  <http://koha-community.org/support/paid-support/how-to-get-listed/>
>
> --
> Kathy Lussier
> Project Coordinator
> Massachusetts Library Network Cooperative(508) 343-0128klussier at masslnc.org
> Twitter: http://www.twitter.com/kmlussier
>
>


-- 

Rogan Hamby, MLS, CCNP, MIA
Managers Headquarters Library and Reference Services,
York County Library System

"You can never get a cup of tea large enough or a book long enough to suit
me."
-- C.S. Lewis <http://www.goodreads.com/author/show/1069006.C_S_Lewis>
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