[OPEN-ILS-GENERAL] Status change issue: Anyone else experiencing this?

[Kathy Lussier]

Hi Christine,

Is Santa Cruz using acquisitions?

We used to have a problem where staff would use a workflow where they 
would receive an item as part of the invoicing process, which often 
happens after the item had already been put on the shelf or even checked 
out to a patron. The receive action would then automatically change the 
status of the copy back to "in process," which makes sense when the copy 
was previously in an "on order" status, but doesn't make sense when the 
item has already been processed.

A fix has been applied, but it looks like it wasn't added until 2.3.1, 
so you probably don't have the fix on your local system yet. 
https://bugs.launchpad.net/evergreen/+bug/1066629

I'm not sure why a status would be reverting to "on order," though.

Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
klussier at masslnc.org
Twitter: http://www.twitter.com/kmlussier

On 3/1/2013 2:07 PM, Christine Campbell wrote:
> Hi All,
>
> Santa Cruz Public Library is operating on version 2.3.0 of the EG ils. 
> We have a recurring problem that seems to have come to everyone's 
> attention in the last month or so; items that have statuses such as 
> "checked out" or available have seemingly had these item statuses 
> spontaneously changed to "in process" or "on order". In some cases, 
> they have remained checked out to patrons while the status shows as 
> one of these.
>
> Obviously we are pursuing this internally and through posting for 
> Equinox, but we'd like to know; is anyone else on the same version 
> having a similar experience?
>
> Thanks,
> Christine Campbell
> (LA II in copy cataloging)
>
> -- 
>
> 427-7707 ext. 7747
>
> The things I want to know are in books; my best friend is the man 
> who'll get me a book I ain't read.
> -Abraham Lincoln