[OPEN-ILS-GENERAL] ***SPAM*** Anyone encountered this: Error loading preferences when opening Copy Editor

[Tina Ji (Project Sitka)]

Hi everyone,

I wonder whether anyone has ever encountered similar case and may help  
shed some light.

One one of our libraries keeps encountering the following error when  
opening Copy Editor. The same error also shows up when changing the  
value in any field on Copy Editor. After confirming the errors, copy  
records can be created/edited.

Error loading preferences: Could not js-ify the JSON: SyntaxError:  
syntax error.

This happens on one particular computer only with difference staff  
accounts. The staff have uninstalled the staff client, downloaded a  
new copy of it form our website, and re-installed it. Cache has been  
cleared. But nothing has changed.

The computer runs Windows Vista. The recent change is updating Flash  
and Java. It used to work without any problem.

Any help will be appreciated.

Tina Ji
1-888-848-9250
Trainer/Help Desk Specialist
BC Libraries Cooperative/Sitka