[OPEN-ILS-GENERAL] ***SPAM*** Anyone encountered this: Error loading preferences when opening Copy Editor

[Cerninakova Eva]

Hi Tina,

it reminds me very much the bug we came across some time ago, see
https://bugs.launchpad.net/evergreen/+bug/997284
(although I don´t suppose you have problem with Czech characters ;-) and 
the reason in your case would be different).
The only thing which we have found to help is deleting Evergreen client 
profile on local disc (I guess deleting of one paticular file from the 
profile would be enough, but I don´t know which one).

Eva Cerniňáková





--
Mgr. Eva Cerniňáková
cernin at jabok.cz

Jabok - Vyšší odborná škola sociálně pedagogická a teologická
Knihovna Jabok
Salmovská 8, 120 00 Praha 2
http://knihovna.jabok.cz
Tel.: +420 224 990 157
e-mail: knihovna at jabok.cz

☺



Dne 19.3.2013 0:48, Tina Ji (Project Sitka) napsal(a):
> Hi everyone,
>
> I wonder whether anyone has ever encountered similar case and may help 
> shed some light.
>
> One one of our libraries keeps encountering the following error when 
> opening Copy Editor. The same error also shows up when changing the 
> value in any field on Copy Editor. After confirming the errors, copy 
> records can be created/edited.
>
> Error loading preferences: Could not js-ify the JSON: SyntaxError: 
> syntax error.
>
> This happens on one particular computer only with difference staff 
> accounts. The staff have uninstalled the staff client, downloaded a 
> new copy of it form our website, and re-installed it. Cache has been 
> cleared. But nothing has changed.
>
> The computer runs Windows Vista. The recent change is updating Flash 
> and Java. It used to work without any problem.
>
> Any help will be appreciated.
>
> Tina Ji
> 1-888-848-9250
> Trainer/Help Desk Specialist
> BC Libraries Cooperative/Sitka
>
>