[OPEN-ILS-GENERAL] ***SPAM*** Re: ***SPAM*** Anyone encountered this: Error loading preferences when opening Copy Editor

Tina Ji (Project Sitka) tji at sitka.bclibraries.ca
Wed Mar 20 18:47:26 EDT 2013


Hi Eva,

Our site reported that after pointing to a new path in profile.ini the  
error disappeared.

Thanks so much!
Tina

Quoting Cerninakova Eva <cernin at jabok.cz>:

> Hi Tina,
>
> it reminds me very much the bug we came across some time ago, see
> https://bugs.launchpad.net/evergreen/+bug/997284
> (although I don´t suppose you have problem with Czech characters ;-)
> and the reason in your case would be different).
> The only thing which we have found to help is deleting Evergreen client
> profile on local disc (I guess deleting of one paticular file from the
> profile would be enough, but I don´t know which one).
>
> Eva Cerni?áková
>
>
>
>
>
> --
> Mgr. Eva Cerni?áková
> cernin at jabok.cz
>
> Jabok - Vy??í odborná ?kola sociáln? pedagogická a teologická
> Knihovna Jabok
> Salmovská 8, 120 00 Praha 2
> http://knihovna.jabok.cz
> Tel.: +420 224 990 157
> e-mail: knihovna at jabok.cz
>
> ?
>
>
>
> Dne 19.3.2013 0:48, Tina Ji (Project Sitka) napsal(a):
>> Hi everyone,
>>
>> I wonder whether anyone has ever encountered similar case and may   
>> help shed some light.
>>
>> One one of our libraries keeps encountering the following error   
>> when opening Copy Editor. The same error also shows up when   
>> changing the value in any field on Copy Editor. After confirming   
>> the errors, copy records can be created/edited.
>>
>> Error loading preferences: Could not js-ify the JSON: SyntaxError:   
>> syntax error.
>>
>> This happens on one particular computer only with difference staff   
>> accounts. The staff have uninstalled the staff client, downloaded a  
>>  new copy of it form our website, and re-installed it. Cache has   
>> been cleared. But nothing has changed.
>>
>> The computer runs Windows Vista. The recent change is updating   
>> Flash and Java. It used to work without any problem.
>>
>> Any help will be appreciated.
>>
>> Tina Ji
>> 1-888-848-9250
>> Trainer/Help Desk Specialist
>> BC Libraries Cooperative/Sitka
>>
>>



Tina Ji
1-888-848-9250
Trainer/Help Desk Specialist
BC Libraries Cooperative/Sitka




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