[OPEN-ILS-GENERAL] Barcode Scanning Problems

[Scott Thomas]

Hi Joan,
   Thank you. This is good to know. The problem is perplexing because it is inconsistent. Today Check In and Item Status have been in focus every time I invoked them so there are no dropped digits, but this is not always the case.

Scott

From: open-ils-general-bounces at list.georgialibraries.org [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Joan Kranich
Sent: Friday, May 03, 2013 12:51 PM
To: 'Evergreen Discussion Group'
Subject: Re: [OPEN-ILS-GENERAL] Barcode Scanning Problems

Hello Scott,

C/W MARS libraries also experience mis-scans.  We are on 2.3 but experienced the problem in 2.1 and 2.2 too.  Our libraries have a large variety of scanners so the problem is not scanner specific.  We do know that the first scan in check in or in item status will drop the first character because the initial scan is bringing focus to the search box.

I don't have answer but thought you would like to know the problem exists here too.

Joan

Joan Kranich
C/W MARS Member Services
jkranich at cwmars.org<mailto:jkranich at cwmars.org>
508-755-3323 ext. 21

From: open-ils-general-bounces at list.georgialibraries.org<mailto:open-ils-general-bounces at list.georgialibraries.org> [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Scott Thomas
Sent: Friday, May 03, 2013 11:57 AM
To: 'open-ils-general at list.georgialibraries.org'
Subject: [OPEN-ILS-GENERAL] Barcode Scanning Problems

We are at 2.1 and are experiencing some issues with barcode scanning. Sometimes characters are dropped usually at the beginning or end of a barcode. This has been reported at several of the libraries in our consortia. They all use different barcode scanners of various vintage. In my own testing, I could detect no pattern to the scan problem. I did verify that, during testing, the scanner works perfectly when scanning barcodes into another application like MS word which rules out a problem with the scanner. Is this a problem that is isolated to our installation? Is it a known issue with 2.1? Any insights would be appreciated.  Thank you.

Scott  Thomas
Board of Directors
PaILS
(570) 207-2379
[cid:image001.jpg at 01CE4A3B.56989850]<http://www.palibrary.org/pails/>
Pennsylvania's Statewide Library System


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