[OPEN-ILS-GENERAL] No Matchpoint error on checkout 2.3.5

[Geoff Sams]

That's what is really strange here, all of our policies are open ended.  Library X at library <blank>, for all users.

Only for very specific details do we set that specific of a rule.  There are a set of rules for each libraries that have been working at all locations until this most recent addition.

Thanks,
Geoff Sams
Roanoke Public Library
817-491-2691


-----Original Message-----
From: open-ils-general-bounces at list.georgialibraries.org [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Jason Stephenson
Sent: Wednesday, May 22, 2013 2:33 PM
To: open-ils-general at list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] No Matchpoint error on checkout 2.3.5

Quoting Geoff Sams <GSams at roanoketexas.com>:

> I'm in the process of getting a library up and running in our system.  
> They are in the system with policies in place and patrons being added 
> and have recently received some transit items from other libraries to 
> checkout to their patrons.
>
> The only problem is that when they do check the item out, they receive 
> the error "no matchpoint" and nothing else.  It appears that their own 
> items checkout just fine, but outside items are the only ones throwing 
> this exception.  Can anyone point me in the right direction for 
> troubleshooting this?

It sound to me like your matchpoints for circulation are too specific.  
You probably have matchpoints for library X items at library X and library Y items at library Y, but not library Y items at library X or vice versa.

You'll need to find out whose rules should apply and add or modify the appropriate entries.

You'll find these in the staff client from the Admin Menu => Local Administration => Circulation Policies.


>
> Thanks,
> Geoff Sams
> Roanoke Public Library
> 817-491-2691
>
>



--
Jason Stephenson
Assistant Director for Technology Services Merrimack Valley Library Consortium