[OPEN-ILS-GENERAL] No Matchpoint error on checkout 2.3.5

[Jason Stephenson]

Quoting Geoff Sams <GSams at roanoketexas.com>:

> I'm in the process of getting a library up and running in our  
> system.  They are in the system with policies in place and patrons  
> being added and have recently received some transit items from other  
> libraries to checkout to their patrons.
>
> The only problem is that when they do check the item out, they  
> receive the error "no matchpoint" and nothing else.  It appears that  
> their own items checkout just fine, but outside items are the only  
> ones throwing this exception.  Can anyone point me in the right  
> direction for troubleshooting this?

It sound to me like your matchpoints for circulation are too specific.  
You probably have matchpoints for library X items at library X and  
library Y items at library Y, but not library Y items at library X or  
vice versa.

You'll need to find out whose rules should apply and add or modify the  
appropriate entries.

You'll find these in the staff client from the Admin Menu => Local  
Administration => Circulation Policies.


>
> Thanks,
> Geoff Sams
> Roanoke Public Library
> 817-491-2691
>
>



-- 
Jason Stephenson
Assistant Director for Technology Services
Merrimack Valley Library Consortium