[OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard

[Kate Butler]

I'm one of those who had already weighed in on the bug report initially.

Our staff are extremely suspicious when they just click and nothing happens. They're way too used to having to highlight things and select 'copy' from somewhere to be comfortable believing that just clicking copies (for example) the entire library card number.  They will often click several times, then try to highlight it anyway.  The confirmation makes them feel better.

So I have to say we'd like it back.

Kate Butler
Technology Librarian
Rodgers Memorial Library (Hudson, NH)
http://www.rodgerslibrary.org/

From: open-ils-general-bounces at list.georgialibraries.org [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Kathy Lussier
Sent: Wednesday, November 06, 2013 3:28 PM
To: Evergreen General Discussion List
Subject: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard

Hi all,

I thought I sent this message to the list months ago, but it looks like it got lost on its way.

Let me know if you have any thoughts on this question!

Kathy



Kathy Lussier

Project Coordinator

Massachusetts Library Network Cooperative

(508) 343-0128

klussier at masslnc.org<mailto:klussier at masslnc.org>

Twitter: http://www.twitter.com/kmlussier


-------- Original Message --------
Subject:

Opinions needed on copying patron data to the clipboard

Date:

Thu, 25 Jul 2013 16:36:59 -0400

From:

Kathy Lussier <klussier at masslnc.org><mailto:klussier at masslnc.org>

To:

Evergreen General Discussion List <open-ils-general at list.georgialibraries.org><mailto:open-ils-general at list.georgialibraries.org>



Hi all,



I'm seeking opinions on a change that was made in 2.4 when copying

information from the patron editor to the clipboard. Prior to 2.4, when

a user clicked on a link in the patron summary, they would receive an

alert confirming that the data had been copied to the clipboard (see

attached image).



The alert was removed in 2.4 and a bug has been filed on the issue -

https://bugs.launchpad.net/evergreen/+bug/1192189.



There are pros and cons to removing the confirmation message.



The pros of removing the message are that it conforms with wider user

interface standards. Basically, you don't receive this kind of

confirmation when copying data using CTRL-C or a shortcut menu. The

message can also be seen as an annoyance as it requires an additional click.



On the con side, it can be somewhat disconcerting to click on that link

and not receive a confirmation, leading the user to wonder if the data

was really copied. It's uncommon in other software to use underlined

text for copying data, and the confirmation message provides a visual

cue as to the action that was just taken.



Although I filed the original bug report, I have to say I'm on the fence

with this issue. However, I do think it's important that the end users

who are using the patron editor on a daily basis provide some feedback

on this feature.



Since I filed the bug, three more people have shown support for

restoring the confirmation message. However, if there are people who

were happy to see that the message went away, I don't think we would

have heard from them in Launchpad because they wouldn't have bothered to

take the time to determine if a bug were filed.



I thought it would be best to do an informal poll of the community

through the general list to see if there is interest in restoring the

confirmation message or if people are happy with its removal. I'm hoping

we can get a feel of the general consensus through an e-mail thread

rather than setting up a formal poll.



Let me know what you think!



Kathy



--

Kathy Lussier

Project Coordinator

Massachusetts Library Network Cooperative

(508) 343-0128

klussier at masslnc.org<mailto:klussier at masslnc.org>

Twitter: http://www.twitter.com/kmlussier






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