[OPEN-ILS-GENERAL] Placing Holds on Records with Parts

[Brent Mills]

Hello everyone,

I was wondering if someone could help me get some clarity on hold targeting within records that have a mix of items with parts and without.

In a record like this one: http://tinyurl.com/pbg9lkz, there are a mix of libraries that don't split out the item into parts and those that do.

My question is, when a patron (or staff member) goes to place a title level hold on a record that has a mix of parts and no parts, if they select the default "All Parts" option instead of "Part 1" or "Part 2" (pic: http://tinyurl.com/lqaogmy), does the hold target both parts as a whole in addition to the other, non-parted items? Or does it fill the hold by grabbing the first available item? Basically, when a patron selects the "All Parts" option, what is Evergreen looking at when choosing where to place the hold? Hope that made some sense. Curious if patrons might be getting a "Part 2" of something when they thought they were getting the entire collection.

Just basically looking for some advisement on hold targeting behavior with a mix of parts/no parts.

Thanks!

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Brent Mills
Sage Technical Support Specialist
Hood River Library District
502 State Street / Hood River OR / 97031

email: brent at hoodriverlibrary.org
tickets: https://sagesupport.eou.edu





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