[OPEN-ILS-GENERAL] Question about messages on patron accounts

[Deana Cunningham]

Hi all,

Myself and another staff member were looking at the same patron account at the same time yesterday and had two different sets of notes show up! Are notes, alerts and messages specific to the branch where they were placed?

System generated messages show up in both locations (and are preceded by the abbreviation for our library system). Notes by staff are preceded by the abbreviation for the branch where the workstation was registered. Is there a library setting somewhere to make these visible across all our branches?

Thanks - again!

Deana

Deana Cunningham
Branch Manager, South Branch Library
1550 S. Campus Dr.
Creedmoor, NC 27522
Phone: (919) 528-1752
Fax: (919) 528-1376
deana.cunningham at granvillecounty.org
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