[OPEN-ILS-GENERAL] View Holds Screen

[Borthwick, Fiona]

Thank you so much to everyone for your responses.

I have done some more testing but still not getting satisfactory results.

I have a feeling that the consortium discovered that they had to have
VIEW_USER set to a consortium depth in the past but I cannot remember why.
 However I tried changing this depth for the Circulation Administrators
permission group (this is the group used by most of the branch logins) but
there was no difference at all.

The VIEW_USER permission still had the depth set to Consortium at the top
Staff level so I changed it here too.  This had a little bit of impact as
now when I try to retrieve patron from the View Holds screen, I got a
VIEW_USER Permission Denied window and prompted for authorisation.  However
simply closing this window down then shows the patron record so it doesn't
really work.

Ideally the View Holds screen needs to be changed so that the individual
system within the consortium can only see the holds queue for their
branches.  Then this other problem would not arise.  It would appear from
Mike's email that some development work would be required in this area.

I have been playing about with the VIEW_HOLDS permission but this doesn't
seem to have any influence on this screen.

Thanks again.

Fiona


On 9 April 2014 21:36, Pam Smith <Pamela.Smith at thehowe.org> wrote:

>
> Our policy is similar to Fiona's, we do not share across our systems and do
> not allow staff to view patron records in other systems.
>
> We set System as the permission depth for View_User for all staff logins.
> When I tested it in View Holds with a regular staff login, I was blocked
> from retrieving a patron record from another system.
>
> I hope this is helpful.
>
> Pam
>
>
> Pamela Smith
> Technical Services/Systems Librarian
> 13 South St.
> Hanover, NH 03755
> 603.643.4120 x3257
>
>
>
> -----Original Message-----
> From: open-ils-general-bounces at list.georgialibraries.org
> [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of
> Jason Etheridge
> Sent: Wednesday, April 09, 2014 4:00 PM
> To: Evergreen Discussion Group
> Subject: Re: [OPEN-ILS-GENERAL] View Holds Screen
>
> > Can anyone shed any light on how to control this please?  This
> > customer only wants to be able to see their own local authority's
> > holds and more importantly be prevented from being able to access a
> > patron record that doesn't belong to them.
>
> So the Patron Opt-In feature is a "keep the honest folk out" sort of lock.
> Some libraries tighten down their VIEW_USER permission depths to create
> user
> silos, but I'm not sure how they get around the problem of the Admin user,
> which usually has its home library set to the top of the org hierarchy, and
> also usually gets credit for having "created" bib records, etc.
>  Restricting
> the perm depth on VIEW_USER would trip over display of the Admin user in
> some interfaces.
>
> How do folks deal with that?
>
> --
> Jason Etheridge
> | Support Manager
> | Equinox Software, Inc. / The Open Source Experts
> | phone: 1-877-OPEN-ILS (673-6457)
> | email: jason at esilibrary.com
> | web: http://www.esilibrary.com
>
>


-- 

Fiona Borthwick
Customer Services Consultant, PTFS Europe Limited
Content Management and Library Solutions

+44 (0) 800 756 6803 (phone)
+44 (0) 7540 768230  (mobile)
+44 (0) 131 2088578  (direct dial)
+44 (0) 800 756 6384 (fax)fiona.borthwick at ptfs-europe.com
skype: fionaborthwick1
http://www.ptfs-europe.com
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