[OPEN-ILS-GENERAL] Items not checking in?

[Buzzy Nielsen]

Hi folks,

We have libraries in our consortium that are claiming that Evergreen is not properly checking in items, i.e. that they're scanning the items for check in but the system isn't taking the item off the patron's account. We're running 2.5.1.

Personally, I'm pretty sure we've got PEBKAC going on. At our local library, we've implemented work flow improvements and the problem has pretty much disappeared. Still, I thought I'd ask: have any of you experienced this issue?

Cheers!
Buzzy


***********************************
Library Director
Hood River County Library District
502 State St
Hood River, OR, 97031
541-387-7062
http://hoodriverlibrary.org
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20140411/34b9c9f6/attachment.htm>