[OPEN-ILS-GENERAL] Administering a Patron Satisfaction Survey

[Lynn Floyd]

We use the Admin>Local Administration>Surveys.  We do this to track who
wants to get our email newsletters. This is how we run the Optin for our
newsletters.  I run a report of the answers, and then upload the emails in
to our Newsletter software.  



I know other places have used it to track Voter Registration information,
and such.

 

Have not tried incorporating it into the OPAC.

 

Lynn Floyd 
lfloyd at andersonlibrary.org 
Anderson County Library 
864-260-4500 x181 
http://www.andersonlibrary.org <http://www.andersonlibrary.org/>  
  

 

From: open-ils-general-bounces at list.georgialibraries.org
[mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of
Brent Mills
Sent: Saturday, August 09, 2014 3:34 PM
To: Evergreen Discussion Group
Subject: [OPEN-ILS-GENERAL] Administering a Patron Satisfaction Survey

 

Hello,

 

Our library consortium is considering a patron satisfaction survey of the
library's OPAC catalog. Have other libraries tried a patron survey before,
and if so, do you have any hints to share about administering one or
templates you've used?

 

I also was curious if any Evergreen libraries have used the survey feature
in (Admin > Local Administration > Surveys) before.

 

Thank you!

 

-Brent

 

-----------------------------

Brent Mills
Systems Librarian | Sage Library System

email: brent at hoodriverlibrary.org
tickets: https://sagesupport.eou.edu

 

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