[OPEN-ILS-GENERAL] removing deleted item from Clear Holds

[Michele Morgan]

Hi Holly,

If the hold is showing in the client when you Browse the Holdshelf, you can try 
selecting it and, choosing Cancel Hold from the Actions menu.

Hope this helps,
Michele


On 2/13/2014 3:29 PM, Holly Brennan wrote:
> I was eager to delete an item that was currently checked out, so I placed a hold
> on it. When it arrived on my desk, I just deleted it. Woops. I didn’t trap the
> hold, so now it’s showing up on the Clear Shelf-Expired Holds list…. every day.
> And my name is attached to it, so staff know who to curse at.
>
> I’m not very hopeful that there’s any way for me to remove this, but I thought
> I’d give it a try. Having an item on the Clear Holds list for eternity is a good
> motivator to find out.
>
> -Holly
>
> Holly Brennan
>
> Library Technology Specialist
>
> Homer Public Library
>
> 907-235-3180 (main)
>
> 907-435-3154 (direct)
>
> hbrennan at cityofhomer-ak.gov
>

-- 
Michele Morgan, Technical Assistant
North of Boston Library Exchange, Danvers Massachusetts
mmorgan at noblenet.org