[OPEN-ILS-GENERAL] removing deleted item from Clear Holds

[Tina Ji (Project Sitka)]

A couple of our libraries encountered the similar issue. We ended up  
changing the deleted item's status to 'Available' in the database to  
get it off Browse Hold Shelf.

Quoting Michele Morgan <mmorgan at noblenet.org>:

> Hi Holly,
>
> If the hold is showing in the client when you Browse the Holdshelf, you
> can try selecting it and, choosing Cancel Hold from the Actions menu.
>
> Hope this helps,
> Michele
>
>
> On 2/13/2014 3:29 PM, Holly Brennan wrote:
>> I was eager to delete an item that was currently checked out, so I   
>> placed a hold
>> on it. When it arrived on my desk, I just deleted it. Woops. I   
>> didn't trap the
>> hold, so now it's showing up on the Clear Shelf-Expired Holds   
>> list.... every day.
>> And my name is attached to it, so staff know who to curse at.
>>
>> I'm not very hopeful that there's any way for me to remove this,   
>> but I thought
>> I'd give it a try. Having an item on the Clear Holds list for   
>> eternity is a good
>> motivator to find out.
>>
>> -Holly
>>
>> Holly Brennan
>>
>> Library Technology Specialist
>>
>> Homer Public Library
>>
>> 907-235-3180 (main)
>>
>> 907-435-3154 (direct)
>>
>> hbrennan at cityofhomer-ak.gov
>>
>
> -- 
> Michele Morgan, Technical Assistant
> North of Boston Library Exchange, Danvers Massachusetts
> mmorgan at noblenet.org



Tina Ji
1-888-848-9250
Trainer/Help Desk Specialist
BC Libraries Cooperative/Sitka