[OPEN-ILS-GENERAL] Holds placed prior to status change

[Tina Ji (Project Sitka)]

Hi Lise,


> When you say to "Find Another Target for the hold on top of the queue",
> Tina, do you mean the first hold that appears when we click on View Holds
> for the record?

I mean the next hold that should be filled according to the adopted  
hold filling method. Most of our libraries fill holds by request time.  
So they sort holds by request time to find out the next hold to Find  
Another Target. Now we are on 2.4. There is the hold queue position  
field on View Holds. Libraries can sort the holds by queue position.  
Evergreen's displaying holds for the selected branch only or all  
pickup locations makes it harder to find out the next hold when the  
holds are queued within a system with multiple branches. Queue  
position can be a clue telling staff whether they need to view all  
holds.



This seems to be the newest hold and might not be for our
> library's patron.  (We're in the NC Cardinal consortium.  Since we use
> 6-month age hold protection, holds outside Forsyth County won't be filled
> by new items we add here.)  We tried filtering to holds for just the branch
> where the new item was added, but that seems to have caused problems.
>  Would you mind elaborating on your recommendation?
>
> Thanks very much,
> Lise Keppler
> Forsyth County Public Library
>




Tina Ji
1-888-848-9250
Trainer/Help Desk Specialist
BC Libraries Cooperative/Sitka