[OPEN-ILS-GENERAL] Holds placed prior to status change

[Elisabeth Keppler]

Thanks, Tina.  I wonder if being part of a consortium that uses age hold
protection will cause problems.  If all of my library system's holds are
down a ways on the queue, would I select the highest hold for my system
rather than the top hold on the entire queue?  Will this cause problems for
other consortium members?

Lise


On Thu, Feb 27, 2014 at 12:05 PM, Tina Ji (Project Sitka) <
tji at sitka.bclibraries.ca> wrote:

> Hi Lise,
>
>
>
>  When you say to "Find Another Target for the hold on top of the queue",
>> Tina, do you mean the first hold that appears when we click on View Holds
>> for the record?
>>
>
> I mean the next hold that should be filled according to the adopted hold
> filling method. Most of our libraries fill holds by request time. So they
> sort holds by request time to find out the next hold to Find Another
> Target. Now we are on 2.4. There is the hold queue position field on View
> Holds. Libraries can sort the holds by queue position. Evergreen's
> displaying holds for the selected branch only or all pickup locations makes
> it harder to find out the next hold when the holds are queued within a
> system with multiple branches. Queue position can be a clue telling staff
> whether they need to view all holds.
>
>
>
>
> This seems to be the newest hold and might not be for our
>
>> library's patron.  (We're in the NC Cardinal consortium.  Since we use
>> 6-month age hold protection, holds outside Forsyth County won't be filled
>> by new items we add here.)  We tried filtering to holds for just the
>> branch
>> where the new item was added, but that seems to have caused problems.
>>  Would you mind elaborating on your recommendation?
>>
>> Thanks very much,
>> Lise Keppler
>> Forsyth County Public Library
>>
>>
>
>
>
> Tina Ji
> 1-888-848-9250
> Trainer/Help Desk Specialist
> BC Libraries Cooperative/Sitka
>
>
>


-- 
Lise Keppler
Forsyth County Public Library
660 W 5th St
Winston Salem NC 27101
336-703-3070
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