[OPEN-ILS-GENERAL] Holds placed prior to status change (Hardy, Elaine)

[Maria Parker]

Hi Elaine,

Here at the Mary Ann Mongan Branch of the Kenton County Public Library, I have staff to run both missing and trace lists weekly so that we can search the shelves for the items. Also the staff members in both the Adult Services Department and the Circulation Department send items that are on the pull list to trace after 3 days. This allows us to find another copy if need be to fill the hold request and to prevent staff from looking constantly for the same items every day.

Hope this helps,

Maria

Maria Parker
Circulation Supervisor
Mary Ann Mongan Branch
502 Scott Boulevard
Covington, KY 41011

Telephone: 859-962-4060 ext. 4075
Fax :859-261-2676
Email: maria.parker at kentonlibrary.org



-----Original Message-----
From: open-ils-general-bounces at list.georgialibraries.org [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of McCanna, Terran
Sent: Friday, February 28, 2014 9:40 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Holds placed prior to status change (Hardy, Elaine)

Hi Deanna,

Our libraries typically run reports to get lists of Missing items to check the shelves for them on a regular basis. It's a much more reliable and consistent way of recovering those items that have mysteriously reappeared, plus it helps you get a broad overview of how many items are missing overall and what subject areas they cover for collection maintenance and ordering.


Terran McCanna 
PINES Program Manager 
Georgia Public Library Service 
1800 Century Place, Suite 150 
Atlanta, GA 30345 
404-235-7138 
tmccanna at georgialibraries.org 

----- Original Message -----
From: "Deana Cunningham" <deana.cunningham at granvillecounty.org>
To: open-ils-general at list.georgialibraries.org
Sent: Thursday, February 27, 2014 6:23:20 PM
Subject: Re: [OPEN-ILS-GENERAL] Holds placed prior to status change (Hardy, Elaine)


Elaine, 


I see what you are saying, but I can minimize the possibility of an unsuspecting patron placing a hold by making missing items "holdable" but not "OPAC visible". If a staff person should place a hold for the patron without noticing there are no items listed beneath the record in the staff client view of the OPAC, the hold will show up on the pull list and we will go look for it again. Sometimes books mysteriously reappear after traveling through space and time, so looking again is a good thing. If we still can't find it we will notify the patron that the item is missing and see if they want us to try ILL. 


Michele 


Can you give me a description of what the checkin modifier "retarget local holds" does? Does it mean whenever you check in an item it checks to see if there are any local holds that item can fill? What if the item belongs to another branch, and their patrons have holds on it as well? I am not referring to "new" items here, as we are not the branch that catalogs or enters new items in the system, and we don't have any age limitations on holds. 


And yes - when I went to admin - server administration - copy statuses and checked in the box for "holdable" under the statuses "missing" and "trace" old holds placed prior to the status change were triggered on check in. 


Thanks again Evergreen Community! It is grand to learn something new! 



Deana Cunningham 
Branch Manager, South Branch Library 
1550 S. Campus Dr. 
Creedmoor, NC 27522 
Phone: (919) 528-1752 
Fax: (919) 528-1376 
deana.cunningham at granvillecounty.org