[OPEN-ILS-GENERAL] Acquisitions Patron Request feature placing multiple holds?

[Jane Sandberg]

Hi all,

We are getting started with the Acquisitions module, and are experiencing some problems with the Patron Request feature.  When we check the "Place Hold" checkbox, Evergreen places 4 (!) holds on that bib for the same patron.  When the item is checked in, the 3rd hold in the queue changes its status to "Ready for pickup", but the other three holds remain on the patron's record.

When we don't check the "Place Hold" checkbox, it unsurprisingly doesn't place any holds.  We are using Evergreen 2.4.4; please let me know if there's any other information that might be useful for you.

Thanks for your help!

Jane Sandberg


Burlington Public Library
820 E Washington Ave
Burlington WA  98233
360-755-0760
janes at burlingtonwa.gov<mailto:janes at burlingtonwa.gov>

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