[OPEN-ILS-GENERAL] Login Failure

Justin Hopkins justin at mobiusconsortium.org
Fri Jul 11 17:20:41 EDT 2014


Just double checking: Did you add a username to the "OPAC/Staff client 
username" field on the staff records? It might be helpful to see some 
screenshots of the staff records and what's happening in the staff 
client/opac.

Justin

On Fri Jul 11 13:18:14 2014, Patrick Gardella wrote:
> No, we haven't yet.  The new users have a Working Location.  Still
> stumped.
>
>
> On Fri, Jul 11, 2014 at 12:49 PM, Jason Etheridge
> <jason at esilibrary.com <mailto:jason at esilibrary.com>> wrote:
>
>     > We're on 2.5.2 and trying to create new staff accounts on our
>     new system.
>     > When we create the account, the password works fine in the "Validate
>     > Password" option, but when we try to log into the OPAC or Staff
>     Client, it
>     > gives us a Login Failure. I've assigned my user to the Global
>     Admin rights,
>     > and compared them with the egadmin rights, and they are the same.
>
>     Patrick, did you ever figure this out?  Was it a missing Working
>     Location for the new users?
>
>     --
>     Jason Etheridge
>     | Support Manager
>     | Equinox Software, Inc. / The Open Source Experts
>     | phone: 1-877-OPEN-ILS (673-6457)
>     | email: jason at esilibrary.com <mailto:jason at esilibrary.com>
>     | web: http://www.esilibrary.com
>
>


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