[OPEN-ILS-GENERAL] Login Failure

[Patrick Gardella]

We wiped the system this afternoon to begin the final import from our old
ILS.  When we started with a fresh slate, we could create all the usernames
we wanted.  So I'm not sure what happened.  We'll be careful creating new
accounts and permissions groups going forward.

Patrick


On Fri, Jul 11, 2014 at 5:20 PM, Justin Hopkins <justin at mobiusconsortium.org
> wrote:

> Just double checking: Did you add a username to the "OPAC/Staff client
> username" field on the staff records? It might be helpful to see some
> screenshots of the staff records and what's happening in the staff
> client/opac.
>
> Justin
>
>
> On Fri Jul 11 13:18:14 2014, Patrick Gardella wrote:
>
>> No, we haven't yet.  The new users have a Working Location.  Still
>> stumped.
>>
>>
>> On Fri, Jul 11, 2014 at 12:49 PM, Jason Etheridge
>> <jason at esilibrary.com <mailto:jason at esilibrary.com>> wrote:
>>
>>     > We're on 2.5.2 and trying to create new staff accounts on our
>>     new system.
>>     > When we create the account, the password works fine in the "Validate
>>     > Password" option, but when we try to log into the OPAC or Staff
>>     Client, it
>>     > gives us a Login Failure. I've assigned my user to the Global
>>     Admin rights,
>>     > and compared them with the egadmin rights, and they are the same.
>>
>>     Patrick, did you ever figure this out?  Was it a missing Working
>>     Location for the new users?
>>
>>     --
>>     Jason Etheridge
>>     | Support Manager
>>     | Equinox Software, Inc. / The Open Source Experts
>>     | phone: 1-877-OPEN-ILS (673-6457)
>>     | email: jason at esilibrary.com <mailto:jason at esilibrary.com>
>>     | web: http://www.esilibrary.com
>>
>>
>>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20140711/09452add/attachment-0001.htm>