[OPEN-ILS-GENERAL] Question about moving hold positions

[Elisabeth Keppler]

I don't think it will work on captured holds.  At that point, I think
you'll have to cancel the hold that has already been captured and place a
new one for her.  If she's someone who regularly places tv series on hold,
Lynn's suggestion of teaching her how to suspend and activate her own holds
makes a lot of sense.  She can place however many parts on hold as she
likes and suspend all but the first one.  Then as she watches that one, she
can activate the next.

Thanks,
Lise


On Tue, Mar 25, 2014 at 3:58 PM, Maria Parker <
Maria.Parker at kentonlibrary.org> wrote:

> Thanks Lise and Lynn. I will try that but will it work on items that have
> already been captured?
>
> Maria
>
>
>
> *From:* open-ils-general-bounces at list.georgialibraries.org [mailto:
> open-ils-general-bounces at list.georgialibraries.org] *On Behalf Of *Lynn
> Floyd
> *Sent:* Monday, March 24, 2014 1:44 PM
>
> *To:* 'Evergreen Discussion Group'
> *Subject:* Re: [OPEN-ILS-GENERAL] Question about moving hold positions
>
>
>
> Also, add a note to the Hold of the first disc, as a reminder to unsuspend
> the hold on the second disc.  You can make the Hold Notes print when you
> print the Hold Receipt.  This is how we usually handle multiple disc/
> volumes/series, when they come in wanting the entire series. A word of
> warning, in that the hold does count toward the total number of holds a
> patron can have.
>
>
>
> Lynn Floyd
> lfloyd at andersonlibrary.org
> Anderson County Library
> 864-260-4500 x181
> http://www.andersonlibrary.org
>
>
>
>
> *From:* open-ils-general-bounces at list.georgialibraries.org [
> mailto:open-ils-general-bounces at list.georgialibraries.org<open-ils-general-bounces at list.georgialibraries.org>]
> *On Behalf Of *Elisabeth Keppler
> *Sent:* Friday, March 21, 2014 7:38 PM
> *To:* Evergreen Discussion Group
> *Subject:* Re: [OPEN-ILS-GENERAL] Question about moving hold positions
>
>
>
> There may be a more elegant answer that someone who knows what they're
> doing could tell you, but how about suspending the hold until she's seen
> the first disc?  If her hold is already in the queue, as soon as it's
> reactivated, she'll back in position and won't have to start at the bottom.
>
>
>
> Thanks,
>
> Lise Keppler
>
>
>
> On Fri, Mar 21, 2014 at 4:06 PM, Maria Parker <
> Maria.Parker at kentonlibrary.org> wrote:
>
> Greetings,
>
> I am sure this question has come up a lot in the past but right I am
> trying to help a co-worker and both of us are a bit confused about how to
> move a hold down the queue. She had a hold to come but she doesn't need it
> right now but wanted to move down from position 12 to 20 so that she would
> have time to get the first disc in the series before seeing the second
> disc. I could move her up to position 1 or cancel the hold and move her to
> the bottom of the list. Is there something that I am completely missing?
> This doesn't normally come up so I really would like to know.
>
> Thanks a bunch,
>
> Maria
>
>
>
> Maria Parker
>
> Circulation Supervisor
>
> Mary Ann Mongan Branch
>
> 502 Scott Boulevard
>
> Covington, KY 41011
>
>
>
> Telephone: 859-962-4060 ext. 4075
>
> Fax :859-261-2676
>
> Email: maria.parker at kentonlibrary.org
>
>
>
>
>
>
>
>
>
> --
>
> Lise Keppler
>
> Forsyth County Public Library
>
> 660 W 5th St
>
> Winston Salem NC 27101
>
> 336-703-3070
>



-- 
Lise Keppler
Forsyth County Public Library
660 W 5th St
Winston Salem NC 27101
336-703-3070
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20140325/f2f4fad1/attachment.htm>