[OPEN-ILS-GENERAL] Question about moving hold positions

[Maria Parker]

Thanks Lise and Lynn. I will try that but will it work on items that have already been captured?
Maria

From: open-ils-general-bounces at list.georgialibraries.org [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Lynn Floyd
Sent: Monday, March 24, 2014 1:44 PM
To: 'Evergreen Discussion Group'
Subject: Re: [OPEN-ILS-GENERAL] Question about moving hold positions

Also, add a note to the Hold of the first disc, as a reminder to unsuspend the hold on the second disc.  You can make the Hold Notes print when you print the Hold Receipt.  This is how we usually handle multiple disc/ volumes/series, when they come in wanting the entire series. A word of warning, in that the hold does count toward the total number of holds a patron can have.

Lynn Floyd
lfloyd at andersonlibrary.org<mailto:lfloyd at andersonlibrary.org>
Anderson County Library
864-260-4500 x181
http://www.andersonlibrary.org<http://www.andersonlibrary.org/>


From: open-ils-general-bounces at list.georgialibraries.org<mailto:open-ils-general-bounces at list.georgialibraries.org> [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Elisabeth Keppler
Sent: Friday, March 21, 2014 7:38 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Question about moving hold positions

There may be a more elegant answer that someone who knows what they're doing could tell you, but how about suspending the hold until she's seen the first disc?  If her hold is already in the queue, as soon as it's reactivated, she'll back in position and won't have to start at the bottom.

Thanks,
Lise Keppler

On Fri, Mar 21, 2014 at 4:06 PM, Maria Parker <Maria.Parker at kentonlibrary.org<mailto:Maria.Parker at kentonlibrary.org>> wrote:
Greetings,
I am sure this question has come up a lot in the past but right I am trying to help a co-worker and both of us are a bit confused about how to move a hold down the queue. She had a hold to come but she doesn't need it right now but wanted to move down from position 12 to 20 so that she would have time to get the first disc in the series before seeing the second disc. I could move her up to position 1 or cancel the hold and move her to the bottom of the list. Is there something that I am completely missing? This doesn't normally come up so I really would like to know.
Thanks a bunch,
Maria

Maria Parker
Circulation Supervisor
Mary Ann Mongan Branch
502 Scott Boulevard
Covington, KY 41011

Telephone: 859-962-4060 ext. 4075<tel:859-962-4060%20ext.%204075>
Fax :859-261-2676<tel:859-261-2676>
Email: maria.parker at kentonlibrary.org<mailto:maria.parker at kentonlibrary.org>





--
Lise Keppler
Forsyth County Public Library
660 W 5th St
Winston Salem NC 27101
336-703-3070
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