[OPEN-ILS-GENERAL] Question about moving hold positions

[Laurie Love]

Only problem is that (at least in NC Cardinal) ... the DVD's have to have "copy holds" to make sure that you get the correct DVD in the series (volume) and copy holds cannot be placed from home.
Laurie Love
Wilkes
(Hi Maria!)

From: open-ils-general-bounces at list.georgialibraries.org [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Elisabeth Keppler
Sent: Tuesday, March 25, 2014 4:44 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Question about moving hold positions

I don't think it will work on captured holds.  At that point, I think you'll have to cancel the hold that has already been captured and place a new one for her.  If she's someone who regularly places tv series on hold, Lynn's suggestion of teaching her how to suspend and activate her own holds makes a lot of sense.  She can place however many parts on hold as she likes and suspend all but the first one.  Then as she watches that one, she can activate the next.

Thanks,
Lise

On Tue, Mar 25, 2014 at 3:58 PM, Maria Parker <Maria.Parker at kentonlibrary.org<mailto:Maria.Parker at kentonlibrary.org>> wrote:
Thanks Lise and Lynn. I will try that but will it work on items that have already been captured?
Maria

From: open-ils-general-bounces at list.georgialibraries.org<mailto:open-ils-general-bounces at list.georgialibraries.org> [mailto:open-ils-general-bounces at list.georgialibraries.org<mailto:open-ils-general-bounces at list.georgialibraries.org>] On Behalf Of Lynn Floyd
Sent: Monday, March 24, 2014 1:44 PM

To: 'Evergreen Discussion Group'
Subject: Re: [OPEN-ILS-GENERAL] Question about moving hold positions

Also, add a note to the Hold of the first disc, as a reminder to unsuspend the hold on the second disc.  You can make the Hold Notes print when you print the Hold Receipt.  This is how we usually handle multiple disc/ volumes/series, when they come in wanting the entire series. A word of warning, in that the hold does count toward the total number of holds a patron can have.

Lynn Floyd
lfloyd at andersonlibrary.org<mailto:lfloyd at andersonlibrary.org>
Anderson County Library
864-260-4500 x181<tel:864-260-4500%20x181>
http://www.andersonlibrary.org<http://www.andersonlibrary.org/>


From: open-ils-general-bounces at list.georgialibraries.org<mailto:open-ils-general-bounces at list.georgialibraries.org> [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Elisabeth Keppler
Sent: Friday, March 21, 2014 7:38 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Question about moving hold positions

There may be a more elegant answer that someone who knows what they're doing could tell you, but how about suspending the hold until she's seen the first disc?  If her hold is already in the queue, as soon as it's reactivated, she'll back in position and won't have to start at the bottom.

Thanks,
Lise Keppler

On Fri, Mar 21, 2014 at 4:06 PM, Maria Parker <Maria.Parker at kentonlibrary.org<mailto:Maria.Parker at kentonlibrary.org>> wrote:
Greetings,
I am sure this question has come up a lot in the past but right I am trying to help a co-worker and both of us are a bit confused about how to move a hold down the queue. She had a hold to come but she doesn't need it right now but wanted to move down from position 12 to 20 so that she would have time to get the first disc in the series before seeing the second disc. I could move her up to position 1 or cancel the hold and move her to the bottom of the list. Is there something that I am completely missing? This doesn't normally come up so I really would like to know.
Thanks a bunch,
Maria

Maria Parker
Circulation Supervisor
Mary Ann Mongan Branch
502 Scott Boulevard
Covington, KY 41011

Telephone: 859-962-4060 ext. 4075<tel:859-962-4060%20ext.%204075>
Fax :859-261-2676<tel:859-261-2676>
Email: maria.parker at kentonlibrary.org<mailto:maria.parker at kentonlibrary.org>





--
Lise Keppler
Forsyth County Public Library
660 W 5th St
Winston Salem NC 27101
336-703-3070<tel:336-703-3070>



--
Lise Keppler
Forsyth County Public Library
660 W 5th St
Winston Salem NC 27101
336-703-3070
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