[OPEN-ILS-GENERAL] Question about moving hold positions

Elisabeth Keppler keppleep at forsyth.cc
Tue Mar 25 17:50:15 EDT 2014


Good point, Laurie.  Do you use parts, Maria?  Laurie's right that patrons
can't place item holds, but they *can* place holds on part records.

Lise


On Tue, Mar 25, 2014 at 5:41 PM, Laurie Love <LLove at arlibrary.org> wrote:

>  Only problem is that (at least in NC Cardinal) ... the DVD's have to have
> "copy holds" to make sure that you get the correct DVD in the series
> (volume) and copy holds cannot be placed from home.
>
> Laurie Love
>
> Wilkes
>
> (Hi Maria!)
>
>
>
> *From:* open-ils-general-bounces at list.georgialibraries.org [mailto:
> open-ils-general-bounces at list.georgialibraries.org] *On Behalf Of *Elisabeth
> Keppler
> *Sent:* Tuesday, March 25, 2014 4:44 PM
>
> *To:* Evergreen Discussion Group
> *Subject:* Re: [OPEN-ILS-GENERAL] Question about moving hold positions
>
>
>
> I don't think it will work on captured holds.  At that point, I think
> you'll have to cancel the hold that has already been captured and place a
> new one for her.  If she's someone who regularly places tv series on hold,
> Lynn's suggestion of teaching her how to suspend and activate her own holds
> makes a lot of sense.  She can place however many parts on hold as she
> likes and suspend all but the first one.  Then as she watches that one, she
> can activate the next.
>
>
>
> Thanks,
>
> Lise
>
>
>
> On Tue, Mar 25, 2014 at 3:58 PM, Maria Parker <
> Maria.Parker at kentonlibrary.org> wrote:
>
> Thanks Lise and Lynn. I will try that but will it work on items that have
> already been captured?
>
> Maria
>
>
>
> *From:* open-ils-general-bounces at list.georgialibraries.org [mailto:
> open-ils-general-bounces at list.georgialibraries.org] *On Behalf Of *Lynn
> Floyd
> *Sent:* Monday, March 24, 2014 1:44 PM
>
>
> *To:* 'Evergreen Discussion Group'
> *Subject:* Re: [OPEN-ILS-GENERAL] Question about moving hold positions
>
>
>
> Also, add a note to the Hold of the first disc, as a reminder to unsuspend
> the hold on the second disc.  You can make the Hold Notes print when you
> print the Hold Receipt.  This is how we usually handle multiple disc/
> volumes/series, when they come in wanting the entire series. A word of
> warning, in that the hold does count toward the total number of holds a
> patron can have.
>
>
>
> Lynn Floyd
> lfloyd at andersonlibrary.org
> Anderson County Library
> 864-260-4500 x181
> http://www.andersonlibrary.org
>
>
>
>
> *From:* open-ils-general-bounces at list.georgialibraries.org [
> mailto:open-ils-general-bounces at list.georgialibraries.org<open-ils-general-bounces at list.georgialibraries.org>]
> *On Behalf Of *Elisabeth Keppler
> *Sent:* Friday, March 21, 2014 7:38 PM
> *To:* Evergreen Discussion Group
> *Subject:* Re: [OPEN-ILS-GENERAL] Question about moving hold positions
>
>
>
> There may be a more elegant answer that someone who knows what they're
> doing could tell you, but how about suspending the hold until she's seen
> the first disc?  If her hold is already in the queue, as soon as it's
> reactivated, she'll back in position and won't have to start at the bottom.
>
>
>
> Thanks,
>
> Lise Keppler
>
>
>
> On Fri, Mar 21, 2014 at 4:06 PM, Maria Parker <
> Maria.Parker at kentonlibrary.org> wrote:
>
> Greetings,
>
> I am sure this question has come up a lot in the past but right I am
> trying to help a co-worker and both of us are a bit confused about how to
> move a hold down the queue. She had a hold to come but she doesn't need it
> right now but wanted to move down from position 12 to 20 so that she would
> have time to get the first disc in the series before seeing the second
> disc. I could move her up to position 1 or cancel the hold and move her to
> the bottom of the list. Is there something that I am completely missing?
> This doesn't normally come up so I really would like to know.
>
> Thanks a bunch,
>
> Maria
>
>
>
> Maria Parker
>
> Circulation Supervisor
>
> Mary Ann Mongan Branch
>
> 502 Scott Boulevard
>
> Covington, KY 41011
>
>
>
> Telephone: 859-962-4060 ext. 4075
>
> Fax :859-261-2676
>
> Email: maria.parker at kentonlibrary.org
>
>
>
>
>
>
>
>
>
> --
>
> Lise Keppler
>
> Forsyth County Public Library
>
> 660 W 5th St
>
> Winston Salem NC 27101
>
> 336-703-3070
>
>
>
>
>
> --
>
> Lise Keppler
>
> Forsyth County Public Library
>
> 660 W 5th St
>
> Winston Salem NC 27101
>
> 336-703-3070
>



-- 
Lise Keppler
Forsyth County Public Library
660 W 5th St
Winston Salem NC 27101
336-703-3070
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