[OPEN-ILS-GENERAL] Problem registering new patron

Michele Morgan mmorgan at noblenet.org
Tue May 13 11:17:55 EDT 2014


Vaclav,

Maybe none of your org units are allowed to have users? Look for the "can have 
users" checkbox in the Organization Types under Server Settings.

Hope this helps.

On 5/12/2014 1:20 PM, Vaclav Jansa wrote:
> Hi Dawn,
> in original state is our EG set with shorter org tree. Cons - Branch. No
> editable fields in registration form are visible.
> After changing org tree to classic layout cons-sys-branch everything work's fine.
>
> Best regards
> Vaclav
>
> On May 12, 2014 3:23 PM, "Dale, Dawn" <ddale at georgialibraries.org
> <mailto:ddale at georgialibraries.org>> wrote:
>
>     Hi Eva,
>
>     Your staff member needs a working location set.  At the top of the
>     permissions screen you should have a list of working locations.  Choose at
>     least one of those for your staff member, preferably the location where the
>     staff member is working. That should fix the problem.  They may need to log
>     out and back in for it to take affect.
>
>     Dawn Dale
>     PINES Helpdesk Manager
>     Georgia Public Library Service
>     1800 Century Place
>     Suite 150
>     Atlanta, GA 30345
>     404-235-7136 <tel:404-235-7136>
>     ddale at georgialibraries.org <mailto:ddale at georgialibraries.org>
>
>     ----- Original Message -----
>     From: "Cerninakova Eva" <cernin at jabok.cz <mailto:cernin at jabok.cz>>
>     To: "Evergreen Discussion Group" <open-ils-general at list.georgialibraries.org
>     <mailto:open-ils-general at list.georgialibraries.org>>
>     Sent: Sunday, May 11, 2014 9:12:51 AM
>     Subject: [OPEN-ILS-GENERAL] Problem registering new patron
>
>
>
>                      In a new Evergreen system we have a problem registering
>     patrons. Staff (except admin account) is not able to register new patron or
>     edit patron account information - only some fields are displayed, see
>     http://knihovna.jabok.cz/Evergreen/snapshots/edit_patron.jpg or or
>     http://knihovna.jabok.cz/Evergreen/snapshots/register_patron.jpg .
>
>     Staff permission groups have following configurations:
>     Editing permission: group_application.user.patron or
>     group_application.user.staff
>     Parent group: Staff
>
>     Group permissions:
>     CREATE_USER
>     CREATE_USER_GROUP_LINK
>     DELETE_USER
>     UPDATE_USER
>     VIEW_USER
>     group_application.user
>     group_application.user.patron
>     group_application.user.staff
>
>     We don´t know what does the USER_BTYPE mean, but we also tried adding:
>     CREATE_USER_BTYPE
>     DELETE_USER_BTYPE
>     UPDATE_USER_BTYPE
>     VIEW_USER_BTYPE
>
>     Permission mentioned above are granted to staff accounts both on the
>     permission group level and for individual user (via user permission editor).
>
>     Staff accounts have assigned appropriate working location too.
>
>     Registering new patron is impossible even for the local system administrator
>     account, that have all above mentioned permissions granted for the
>     consortium depth (and can also grant them) and has the 'EVERYTHING'
>     permission granted on the branch level.
>
>     Is there anything else that should be set up to enable staff to edit or
>     register new user?
>
>     Thanks for any ideas
>
>     Eva
>
>
>
>
>
>
>
>
>     --
>     Mgr. Eva Cerniňáková
>     cernin at jabok.cz <mailto:cernin at jabok.cz>
>     Tel. +420 211 222 409 <tel:%2B420%20211%20222%20409>
>
>
>
>
>
>
>
>
>
>     Knihovna Jabok
>     http:/ knihovna.jabok.cz <http://knihovna.jabok.cz>
>     Tel. +420 211 222 410 <tel:%2B420%20211%20222%20410>
>
>     Jabok - Vyšší odborná škola sociálně pedagogická a teologická
>     Salmovská 8, 120 00 Praha 2
>     IČO: 45769621, DIČ: CZ45769621
>     Č. ú. 1993 04/5500 - Raiffeisenbank
>

-- 
Michele Morgan, Technical Assistant
North of Boston Library Exchange, Danvers Massachusetts
mmorgan at noblenet.org


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