[OPEN-ILS-GENERAL] Evergreen and Zotero - encoding problems

[Linda Jansova]

Hi,

Our colleagues in Jabok Library would like to promote the usage of their 
Evergreen OPAC as Zotero source data so that their patrons (and others 
of course) would be able to import individual bibliographic records to 
Zotero reference management system (https://www.zotero.org/).

When used as a Mozilla Firefox plugin, it is clear that the data are 
imported via unAPI (http://en.wikipedia.org/wiki/UnAPI; unfortunately 
the homepage at http://unapi.info/  does not seem to be working; a bit 
of unAPI documentation is available at 
http://code4lib.org/files/unapi_revision_1-14.html, though maybe it is 
not the latest version).

Everything seems to work fine with one exception and these are records 
with non-ASCII characters such as letters with diacritics ("č" for 
example). As Czech language uses plenty of these, this issue virtually 
prevents us from using Evergreen as Zotero data source.

However, I have had a look at other Evergreen catalogs (including the 
one from Laurentian University) and it seems to me that the problem is 
also present there, e.g. 
https://laurentian.concat.ca/eg/opac/record/104728?query=francais;qtype=keyword;locg=105;detail_record_view=1 
(Le francais renouvelé - the "é" character is wrongly interpreted as 
could be seen at the attached picture).

Both in Jabok library catalog and in the catalog at Laurentian I have 
encountered the same problem when trying to print sample records with 
these say "special" characters, 
e.g.https://laurentian.concat.ca/eg/opac/record/print/104728?query=francais;qtype=keyword;locg=105;detail_record_view=1

Firefox seems to interpret the character encoding as Unicode when 
viewing the usual (not the print) version of the bib record but when one 
hits the "Print" button and then - when the print version is displayed - 
checks the encoding, Firefox interprets it as Western. Koha users have 
also been trying to sort out a similar issue 
(https://forums.zotero.org/discussion/39395/koha-translator-encoding-problem/) 
- in their case the solution seems to be to modify opac-export.pl to 
export as UTF8.

Any ideas how to fix the issue in Evergreen? (Jabok uses Evergreen 2.6.4.)

Thank you in advance for sharing any hints!

Linda




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