[OPEN-ILS-GENERAL] Holds? What are the correct settings?

Walz, Jennifer jlwalz at asbury.edu
Wed Aug 26 11:12:21 EDT 2015


All -

  We are stumped.    Holds just don't seem to work.   They don't seem to "set".   In other words, I think I have all the settings correct in the system, but when we actually try to place a hold on any item, we just get nothing.  The system reloads the screen.   No hold is placed.    It doesn't seem to "take".     We have tried it in the staff view, and in the public opac.    We have also tried it from the patron record.  No dice.

  Am I missing something?   What are the specific settings that need to be in place?      Maybe we have something turned off that should be turned on?

We are currently on Evergreen 2.8.1

  Any assistance is greatly appreciated!

Thanks!

Jennifer
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Jennifer Walz, MLS - Head of ILS Munificence
Kinlaw Library -  Asbury University
One Macklem Drive, Wilmore, KY 40390
859-858-3511 ext. 2269
jlwalz at asbury.edu

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