[OPEN-ILS-GENERAL] Holds? What are the correct settings?

[Rogan Hamby]

And, you've probably already checked this, but you've checked the account
and made sure a hold isn't placed, it's not just not showing in the TPAC?

On Wed, Aug 26, 2015 at 11:52 AM, Walz, Jennifer <jlwalz at asbury.edu> wrote:

> Rogan,
>
>
>
> Nope.  No messages.    No indication that anything is wrong.  Just no hold
> placed.
>
>
>
> Jennifer
>
> --------------------------------------------------
> Jennifer Walz, MLS - Head of ILS
> Kinlaw Library -  *Asbury University*
> One Macklem Drive, Wilmore, KY 40390
> 859-858-3511 ext. 2269
> jlwalz at asbury.edu
>
>
>
> *From:* Open-ils-general [mailto:
> open-ils-general-bounces at list.georgialibraries.org] *On Behalf Of *Rogan
> Hamby
> *Sent:* Wednesday, August 26, 2015 11:41 AM
> *To:* Evergreen Discussion Group
> *Subject:* Re: [OPEN-ILS-GENERAL] Holds? What are the correct settings?
>
>
>
> You don't get any message of any kind?  Not even a hold not successfully
> placed message of some kind?
>
>
>
> On Wed, Aug 26, 2015 at 11:12 AM, Walz, Jennifer <jlwalz at asbury.edu>
> wrote:
>
> All –
>
>
>
>   We are stumped.    Holds just don’t seem to work.   They don’t seem to
> “set”.   In other words, I think I have all the settings correct in the
> system, but when we actually try to place a hold on any item, we just get
> nothing.  The system reloads the screen.   No hold is placed.    It doesn’t
> seem to “take”.     We have tried it in the staff view, and in the public
> opac.    We have also tried it from the patron record.  No dice.
>
>
>
>   Am I missing something?   What are the specific settings that need to be
> in place?      Maybe we have something turned off that should be turned
> on?
>
>
>
> We are currently on Evergreen 2.8.1
>
>
>
>   Any assistance is greatly appreciated!
>
>
>
> Thanks!
>
>
>
> Jennifer
>
> --------------------------------------------------
> Jennifer Walz, MLS - Head of ILS Munificence
> Kinlaw Library -  *Asbury University*
> One Macklem Drive, Wilmore, KY 40390
> 859-858-3511 ext. 2269
> jlwalz at asbury.edu
>
>
>
>
>
>
>
> --
>
>
>
> Rogan Hamby, MLS, CCNP, MIA
>
> Managers Headquarters Library and Reference Services,
>
> York County Library System
>
>
>
> “You can never get a cup of tea large enough or a book long enough to suit
> me.”
> ― C.S. Lewis <http://www.goodreads.com/author/show/1069006.C_S_Lewis>
>



-- 

Rogan Hamby, MLS, CCNP, MIA
Managers Headquarters Library and Reference Services,
York County Library System

“You can never get a cup of tea large enough or a book long enough to suit
me.”
― C.S. Lewis <http://www.goodreads.com/author/show/1069006.C_S_Lewis>
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