[OPEN-ILS-GENERAL] Reminders for expiring cards

Vince Giordano vgiordano at juniatalibrary.org
Fri Dec 18 17:33:12 EST 2015


Does anyone use a method for reminding patrons that their library card is
soon expiring?

We are having patrons who primarily use Overdrive contact us and say there
is an error or block on their account (due to their card expiring). I
didn't know if there was a feature to send out a courtesy email of some
kind. Putting a reminder message on the footer of the print receipt is one
I am considering.

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