[OPEN-ILS-GENERAL] Reminders for expiring cards

[Elisabeth Keppler]

Forsyth NC runs a report on the 15th of every month identifying the email
addresses of those patrons whose cards expire the next month.  We use
vendor Constant Contact to send a mass email to all those addresses letting
the patrons know that their cards are due to expire.  Included in the text
of the message are instructions for how to renew.  Hope that helps!

Thanks,
Lise

On Fri, Dec 18, 2015 at 5:33 PM, Vince Giordano <
vgiordano at juniatalibrary.org> wrote:

> Does anyone use a method for reminding patrons that their library card is
> soon expiring?
>
> We are having patrons who primarily use Overdrive contact us and say there
> is an error or block on their account (due to their card expiring). I
> didn't know if there was a feature to send out a courtesy email of some
> kind. Putting a reminder message on the footer of the print receipt is one
> I am considering.
>
>
> <https://www.avast.com/?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> This
> email has been sent from a virus-free computer protected by Avast.
> www.avast.com
> <https://www.avast.com/?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> <#151b73adbade270e_DDB4FAA8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>



-- 
Lise Keppler, Technical Services
Forsyth County Public Library
2851 Fairlawn Dr
Winston Salem NC  27106
336-703-3048
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20151218/d293f4dc/attachment.html>