[OPEN-ILS-GENERAL] Reminders for expiring cards

[Josh Stompro]

The feature can be added to any somewhat recent version [2.6+] of Evergreen if you don’t want to wait until you upgrade to 2.9.  See the bug report [1] that has steps on how to enable it along with links to the files.  I have some in progress docs for enabling it also [2].

1 - https://bugs.launchpad.net/evergreen/+bug/1124498
2 - https://gist.github.com/stompro/5574d7e4587d3c3e7587

Josh

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Angela Kilsdonk
Sent: Friday, December 18, 2015 4:43 PM
To: Evergreen Discussion Group; vgiordano at juniatalibrary.org
Subject: Re: [OPEN-ILS-GENERAL] Reminders for expiring cards

Hi Vince,

In version 2.9 there is a new Action Trigger called "30 Day Account Expiration Courtesy Notice" that can be used to send patrons a reminder that their accounts will expire in the near future.  The Action Trigger can be modified for a time period other than 30 days.

Hope this helps,
Angela

On Fri, Dec 18, 2015 at 4:33 PM, Vince Giordano <vgiordano at juniatalibrary.org<mailto:vgiordano at juniatalibrary.org>> wrote:
Does anyone use a method for reminding patrons that their library card is soon expiring?

We are having patrons who primarily use Overdrive contact us and say there is an error or block on their account (due to their card expiring). I didn't know if there was a feature to send out a courtesy email of some kind. Putting a reminder message on the footer of the print receipt is one I am considering.

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