[OPEN-ILS-GENERAL] Reminders for expiring cards

[Elisabeth Keppler]

We are SO looking forward to 2.9!

On Fri, Dec 18, 2015 at 5:43 PM, Angela Kilsdonk <akilsdonk at esilibrary.com>
wrote:

> Hi Vince,
>
> In version 2.9 there is a new Action Trigger called "30 Day Account
> Expiration Courtesy Notice" that can be used to send patrons a reminder
> that their accounts will expire in the near future.  The Action Trigger can
> be modified for a time period other than 30 days.
>
> Hope this helps,
> Angela
>
> On Fri, Dec 18, 2015 at 4:33 PM, Vince Giordano <
> vgiordano at juniatalibrary.org> wrote:
>
>> Does anyone use a method for reminding patrons that their library card is
>> soon expiring?
>>
>> We are having patrons who primarily use Overdrive contact us and say
>> there is an error or block on their account (due to their card expiring). I
>> didn't know if there was a feature to send out a courtesy email of some
>> kind. Putting a reminder message on the footer of the print receipt is one
>> I am considering.
>>
>>
>> <https://www.avast.com/?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> This
>> email has been sent from a virus-free computer protected by Avast.
>> www.avast.com
>> <https://www.avast.com/?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>> <#151b74415727455e_151b73aae23db4a4_DDB4FAA8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>
>
>
> --
> Angela Kilsdonk
> Education Manager
> Equinox Software Inc. / The Open Source Experts
> 1-877-OPEN-ILS (673-6457)
>



-- 
Lise Keppler, Technical Services
Forsyth County Public Library
2851 Fairlawn Dr
Winston Salem NC  27106
336-703-3048
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