[OPEN-ILS-GENERAL] Reshelving status?

[Patrick Gardella]

Hi, Ben (and everyone!),

I'm now helping Jennifer with this reshelving issue and Janice whom you
helped a few months ago. (This is the same evergreen installation, just two
different libraries.)

I ran the script manually last night, and then again today.  I also dropped
it to 1h to test one of your previous notes. The script completed in about
30 seconds last night, and now in less than a second.  It returned 88
records reshelved today, and now 0 every time I run it. So it's doing its
job, but Jennifer still sees the status as Reshelving.  Is there another
step beyond running reshelving_complete.srfsh

Any suggestions before opening a ticket?

Patrick

On Wed, Jan 7, 2015 at 12:06 PM, Ben Shum <bshum at biblio.org> wrote:

> Ideally, if the script is running properly, then you should not have
> to manually change anything.  Manually changing statuses seems tedious
> and annoying to me; that's why the script exists.  That said, I
> believe it is possible to use item status to change the status of
> items manually to Available all at once.
>
> If you really want the interval to be applied at the rate set, then
> yes, you do need to run the reshelving script more frequently.  That
> said, it is currently not advised to do this *too* frequently due to
> potential bugs arising from having items go back to Available even as
> they are being checked out again to new patrons.  i.e. the item was
> selected to be moved from reshelving to available, but is checked out
> while the reshelving script is being run.  This Evergreen bug refers
> to the problem (for other curious eyes):
> https://bugs.launchpad.net/evergreen/+bug/1018011
>
> -- Ben
>
> On Wed, Jan 7, 2015 at 11:53 AM, Walz, Jennifer <jlwalz at asbury.edu> wrote:
> > Thanks!
> >
> >  I did find a mention of this script that is supposed to be running on
> our server.  I believe it is NOT running and we are looking into that.
> >
> >   I'll pass along the info about setting the interval shorter.   But
> then it seems from your instructions that the script ALSO needs to be
> running on the server at the same interval yes?
> >
> >   To answer your question about items in the reshelving status.  We have
> items that are STILL in the reshelving status after one month!   So, it
> seems like the script is not running as it should on the server.
> >
> >   Is there  a way to MANUALLY change an item / items from reshelving to
> available??     Or do we always have to wait for that script to run?
> >
> > Thanks!
> >
> > Jennifer
> > --------------------------------------------------
> > Jennifer Walz, MLS - Head of ILS stuff
> > Kinlaw Library -  Asbury University
> > One Macklem Drive, Wilmore, KY 40390
> > 859-858-3511 ext. 2269
> > jlwalz at asbury.edu
> >
> > -----Original Message-----
> > From: open-ils-general-bounces at list.georgialibraries.org [mailto:
> open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Ben Shum
> > Sent: Wednesday, January 07, 2015 11:48 AM
> > To: Evergreen Discussion Group
> > Subject: Re: [OPEN-ILS-GENERAL] Reshelving status?
> >
> > Hi Jennifer,
> >
> > In a reply I made a couple months ago, I described in a little more
> detail how the reshelving interval might be processed (see
> > http://georgialibraries.markmail.org/thread/skib7pmbyu6v3cwz)  You may
> find that you need to set it to less than "1 day" exactly, and more like "1
> hour" to definitely catch up and move things back to Available when the
> reshelving_complete.srfsh cron job runs daily.  Also, are you saying that
> nothing is changing after one day, exactly?  Or that nothing is changing at
> all?  Maybe you should verify that the right script is running on your
> Evergreen system.
> >
> > To my knowledge, there is no easy way to bypass the reshelving status,
> but you can consider other options.  Like renaming the copy status to
> "available" (lowercase, instead of init capitalized, making it different,
> but conceptually the same).
> >
> > As for making a second checkin change the status definitely to
> available, that's a nice idea, but I could see it being trouble on
> situations like double-scanning or other mis-scans in live use.  That said,
> if you were to sponsor development in this area, perhaps other libraries
> may be interested.
> >
> > Cheers,
> >
> > -- Ben
> >
> > On Wed, Jan 7, 2015 at 11:35 AM, Walz, Jennifer <jlwalz at asbury.edu>
> wrote:
> >> All –
> >>
> >>
> >>
> >>   We are very annoyed by the reshelving status and it is NOT going
> >> away in the time interval it is supposed to.  We have set our library
> settings to 1
> >> day.   But nothing is changing over after one day.    Is there a
> trigger or
> >> action that needs to be taken to make it occur?   How do we get it to
> NOT
> >> ever go into that status, or to do it for a very short time?    Is
> there any
> >> way to make all items never go into that status on checkin?
> >>
> >>
> >>
> >> What we would LIKE is to have it switch from that status on a SECOND
> >> checkin at the circ desk just before putting those items out on the
> shelves.  Is
> >> that possible?    We have always done a double checkin to make sure all
> >> items are checked in before shelving.
> >>
> >>
> >>
> >> Thanks for all your input!
> >>
> >>
> >>
> >> Jennifer
> >>
> >> --------------------------------------------------
> >> Jennifer Walz, MLS - Head of ILS stuff Kinlaw Library -  Asbury
> >> University One Macklem Drive, Wilmore, KY 40390
> >> 859-858-3511 ext. 2269
> >> jlwalz at asbury.edu
> >>
> >>
> >
> >
> >
> > --
> > Benjamin Shum
> > Evergreen Systems Manager
> > Bibliomation, Inc.
> > 24 Wooster Ave.
> > Waterbury, CT 06708
> > 203-577-4070, ext. 113
>
>
>
> --
> Benjamin Shum
> Evergreen Systems Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> 203-577-4070, ext. 113
>
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