[OPEN-ILS-GENERAL] Reshelving status?

[Ben Shum]

Hi Patrick,

Out of curiosity, where are you changing the interval for reshelving
to 1 hour?  There's a place in the reshelving_complete.srfsh for the
argument (by default it's set to "24h"), but that is overwritten by
whatever is contained in your library settings for the given org
units.  I would double check to see what value you have the library
setting configured to.  Quoting my reply to Janice a couple months
back:  "For reference, the library setting in question is in group
"Library" named "Change reshelving status interval"."  Note, because
it is a library setting, it is possible to have different intervals
for each library org unit in Evergreen.  For us, we set ours for the
entire consortium to share a single value.

-- Ben

On Thu, Jan 8, 2015 at 10:52 AM, Patrick Gardella
<patrick.gardella at asburyseminary.edu> wrote:
> Hi, Ben (and everyone!),
>
> I'm now helping Jennifer with this reshelving issue and Janice whom you
> helped a few months ago. (This is the same evergreen installation, just two
> different libraries.)
>
> I ran the script manually last night, and then again today.  I also dropped
> it to 1h to test one of your previous notes. The script completed in about
> 30 seconds last night, and now in less than a second.  It returned 88
> records reshelved today, and now 0 every time I run it. So it's doing its
> job, but Jennifer still sees the status as Reshelving.  Is there another
> step beyond running reshelving_complete.srfsh
>
> Any suggestions before opening a ticket?
>
> Patrick
>
> On Wed, Jan 7, 2015 at 12:06 PM, Ben Shum <bshum at biblio.org> wrote:
>>
>> Ideally, if the script is running properly, then you should not have
>> to manually change anything.  Manually changing statuses seems tedious
>> and annoying to me; that's why the script exists.  That said, I
>> believe it is possible to use item status to change the status of
>> items manually to Available all at once.
>>
>> If you really want the interval to be applied at the rate set, then
>> yes, you do need to run the reshelving script more frequently.  That
>> said, it is currently not advised to do this *too* frequently due to
>> potential bugs arising from having items go back to Available even as
>> they are being checked out again to new patrons.  i.e. the item was
>> selected to be moved from reshelving to available, but is checked out
>> while the reshelving script is being run.  This Evergreen bug refers
>> to the problem (for other curious eyes):
>> https://bugs.launchpad.net/evergreen/+bug/1018011
>>
>> -- Ben
>>
>> On Wed, Jan 7, 2015 at 11:53 AM, Walz, Jennifer <jlwalz at asbury.edu> wrote:
>> > Thanks!
>> >
>> >  I did find a mention of this script that is supposed to be running on
>> > our server.  I believe it is NOT running and we are looking into that.
>> >
>> >   I'll pass along the info about setting the interval shorter.   But
>> > then it seems from your instructions that the script ALSO needs to be
>> > running on the server at the same interval yes?
>> >
>> >   To answer your question about items in the reshelving status.  We have
>> > items that are STILL in the reshelving status after one month!   So, it
>> > seems like the script is not running as it should on the server.
>> >
>> >   Is there  a way to MANUALLY change an item / items from reshelving to
>> > available??     Or do we always have to wait for that script to run?
>> >
>> > Thanks!
>> >
>> > Jennifer
>> > --------------------------------------------------
>> > Jennifer Walz, MLS - Head of ILS stuff
>> > Kinlaw Library -  Asbury University
>> > One Macklem Drive, Wilmore, KY 40390
>> > 859-858-3511 ext. 2269
>> > jlwalz at asbury.edu
>> >
>> > -----Original Message-----
>> > From: open-ils-general-bounces at list.georgialibraries.org
>> > [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Ben
>> > Shum
>> > Sent: Wednesday, January 07, 2015 11:48 AM
>> > To: Evergreen Discussion Group
>> > Subject: Re: [OPEN-ILS-GENERAL] Reshelving status?
>> >
>> > Hi Jennifer,
>> >
>> > In a reply I made a couple months ago, I described in a little more
>> > detail how the reshelving interval might be processed (see
>> > http://georgialibraries.markmail.org/thread/skib7pmbyu6v3cwz)  You may
>> > find that you need to set it to less than "1 day" exactly, and more like "1
>> > hour" to definitely catch up and move things back to Available when the
>> > reshelving_complete.srfsh cron job runs daily.  Also, are you saying that
>> > nothing is changing after one day, exactly?  Or that nothing is changing at
>> > all?  Maybe you should verify that the right script is running on your
>> > Evergreen system.
>> >
>> > To my knowledge, there is no easy way to bypass the reshelving status,
>> > but you can consider other options.  Like renaming the copy status to
>> > "available" (lowercase, instead of init capitalized, making it different,
>> > but conceptually the same).
>> >
>> > As for making a second checkin change the status definitely to
>> > available, that's a nice idea, but I could see it being trouble on
>> > situations like double-scanning or other mis-scans in live use.  That said,
>> > if you were to sponsor development in this area, perhaps other libraries may
>> > be interested.
>> >
>> > Cheers,
>> >
>> > -- Ben
>> >
>> > On Wed, Jan 7, 2015 at 11:35 AM, Walz, Jennifer <jlwalz at asbury.edu>
>> > wrote:
>> >> All –
>> >>
>> >>
>> >>
>> >>   We are very annoyed by the reshelving status and it is NOT going
>> >> away in the time interval it is supposed to.  We have set our library
>> >> settings to 1
>> >> day.   But nothing is changing over after one day.    Is there a
>> >> trigger or
>> >> action that needs to be taken to make it occur?   How do we get it to
>> >> NOT
>> >> ever go into that status, or to do it for a very short time?    Is
>> >> there any
>> >> way to make all items never go into that status on checkin?
>> >>
>> >>
>> >>
>> >> What we would LIKE is to have it switch from that status on a SECOND
>> >> checkin at the circ desk just before putting those items out on the
>> >> shelves.  Is
>> >> that possible?    We have always done a double checkin to make sure all
>> >> items are checked in before shelving.
>> >>
>> >>
>> >>
>> >> Thanks for all your input!
>> >>
>> >>
>> >>
>> >> Jennifer
>> >>
>> >> --------------------------------------------------
>> >> Jennifer Walz, MLS - Head of ILS stuff Kinlaw Library -  Asbury
>> >> University One Macklem Drive, Wilmore, KY 40390
>> >> 859-858-3511 ext. 2269
>> >> jlwalz at asbury.edu
>> >>
>> >>
>> >
>> >
>> >
>> > --
>> > Benjamin Shum
>> > Evergreen Systems Manager
>> > Bibliomation, Inc.
>> > 24 Wooster Ave.
>> > Waterbury, CT 06708
>> > 203-577-4070, ext. 113
>>
>>
>>
>> --
>> Benjamin Shum
>> Evergreen Systems Manager
>> Bibliomation, Inc.
>> 24 Wooster Ave.
>> Waterbury, CT 06708
>> 203-577-4070, ext. 113
>
>



-- 
Benjamin Shum
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070, ext. 113