[OPEN-ILS-GENERAL] ERROR when trying to "bill a patron"

[Ben Shum]

Hi Jennifer,

Your description of the issue definitely sounds like some sort of
permission error to me. Like maybe the staff user account / group has a
permission for view billing type but at the wrong depth, like library (2)
instead of CONS (0). Something like that would possibly prevent you from
seeing billing types for other org units in your setup over only seeing the
ones set locally.

In our consortium setup, we do not define billing types per library, so I
believe it may be presumptuous to assume that redundancy is normal
behavior.

-- Ben

Sent from my Nexus 6
On Oct 20, 2015 2:20 PM, "Walz, Jennifer" <jlwalz at asbury.edu> wrote:

> All -
>
>   Jason,  thank you very much for this info.  Very cool.   I'll remember
> to play with this another time.  :-)
>
>   However, it appears that it was not needed.
>
>   I had created a billing type SPECIFICALLY for our OU.     Logged out and
> closed Evergreen.   Opened it back up to try your suggestion.   Didn't need
> it.   NOW our billing type shows up AND the Library name is populated in
> the "Library" field.   Interesting.
>
>  So, the answer to my question:   Do you need billing types for EACH OU
> looks to be - yes.      NONE of the other billing types for the consortium
> level OR the other library show up.  Just the two that I created for our OU
> as dummies.      Why is that?    So, now do we need to make each of the
> ones at the consortium level ALSO duplicated at each of the OU levels?
> That seems really redundant.
>
>   Thanks!
>
> Jennifer
> --------------------------------------------------
> Jennifer Walz, MLS - Head of Research & Distance Services
> Kinlaw Library -  Asbury University
> One Macklem Drive, Wilmore, KY 40390
> 859-858-3511 ext. 2269
> jlwalz at asbury.edu
>
>
> -----Original Message-----
> From: Open-ils-general [mailto:
> open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Jason
> Etheridge
> Sent: Tuesday, October 20, 2015 2:06 PM
> To: Evergreen Discussion Group
> Subject: Re: [OPEN-ILS-GENERAL] ERROR when trying to "bill a patron"
>
> Jennifer,
>
> Here's another troubleshooting strategy:
>
> In the staff client, use File -> New Window to open a second window, and
> then within that window use Admin -> For Developers -> JavaScript Console
>
> Then go back to the first window and go all the way through your workflow
> but stop just _before_ clicking the Bill Patron button.
>
> In the second window, click Clear within the javascript console.
>
> Now back in the first window, click Bill Patron and stop there.
>
> In the second window, note if any errors show up in the console.  You
> should see at least one "SyntaxError: missing = in XML attribute" and
> several "not well-formed" errors, but you can ignore those.  You may need
> to scroll the list to see all the entries.  If anything else shows up,
> right click on the entry and select Copy.  That'll put it in your clipboard
> and you can then paste and share it with us.  Repeat for additional entries.
>
> If nothing shows up that, that could be useful information as well.
>
> --
> Jason Etheridge
> | Community and Migration Manager
> | Equinox Software, Inc. / The Open Source Experts
> | phone: 1-877-OPEN-ILS (673-6457)
> | email: jason at esilibrary.com
> | web: http://www.esilibrary.com
>
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