[OPEN-ILS-GENERAL] smartphone apps instead of library card

[Elisabeth Keppler]

Forsyth has a few customers who use barcode apps on their phones.  As Rogan
said, if the scanner can read them, we accept them.  It's not really any
different from scanning an actual library card for us since we don't store
patron photos anyway.  If somebody presents a card with a name and
birthdate that don't seem reasonable for the person who is standing there,
we may ask to see some id, but that's the same regardless of how the
account number is given to us.

Being a techno-curmudgeon I can count my apps on one hand so I'm not sure
about specific ones.  Do they all allow folks to just type in a number or
do some of them require that you scan or take a photo of the actual loyalty
card?

Lise

On Tue, Oct 27, 2015 at 4:24 PM, Rogan Hamby <rogan.hamby at yclibrary.net>
wrote:

> My library accepts them so long as the scanner can scan them.  Making
> staff type in the number would be cumbersome with our lines.
>
> I know that there have been some customizations libraries have done in the
> past to store signatures and photos but our attitude is, we normally just
> accept a barcode without much inquiry as to who they are and this isn't
> much different.
>
>
> On Tue, Oct 27, 2015 at 4:21 PM, Holly Brennan <haderhold at ci.homer.ak.us>
> wrote:
>
>> Are any Evergreeners accepting smartphone apps that store card barcodes?
>> (CardStar, Keyring, etc) Or I guess I should ask, WHO is doing this?
>>
>>
>>
>> To keep this Evergreen related, are you using anything in the staff
>> client to verify patrons are who their phone says they are? We don’t like
>> that anyone can type in any card number and have it generate a barcode.
>> There needs to be some identification (photo ID? Ask birthdate?). It just
>> dawned on me that any library with self-checkout must be dealing with this
>> regardless of whether the practice is in the library’s policy.
>>
>>
>>
>> Curious what you’ve come up with to use, besides asking for an ID, in
>> addition to the barcode app. We’re dreaming of an Evergreen app that
>> includes something like these “loyalty” apps, but specific to our library….
>>
>>
>>
>> -Holly
>>
>>
>>
>> Holly Brennan
>>
>> Library Technology Specialist
>>
>> Homer Public Library, Alaska
>>
>>
>>
>> hbrennan at cityofhomer-ak.gov
>>
>> 907-235-3180 (main)
>>
>> 907-435-3154 (direct)
>>
>>
>>
>
>
>
> --
>
> Rogan Hamby, MLS, CCNP, MIA
> Managers Headquarters Library and Reference Services,
> York County Library System
>
> “You can never get a cup of tea large enough or a book long enough to suit
> me.”
> ― C.S. Lewis <http://www.goodreads.com/author/show/1069006.C_S_Lewis>
>



-- 
Lise Keppler, Technical Services
Forsyth County Public Library
2851 Fairlawn Dr
Winston Salem NC  27106
336-703-3048
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