[OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds

[Scott Thomas]

In our old ILS you could set an expiration period for holds on the Holds Shelf, but it was just a flag on which to hang a report. The holds themselves remained intact. In Evergreen holds still on the Holds Shelf at the time of expiration are obliterated. This would not be bad except, if a staff member fails to take action, the item automatically reverts to a status of Available and begin appearing on the Pull List of the Owning Library even though it may be still sitting on the Holds Shelf of the expired Pickup Library. We were told that this behavior cannot be changed and that the only work around is to change the behavior of the staff and / or to set "Default holds shelf expire interval" to something higher. Is all of this accurate?

Thank you,
Scott


Scott  Thomas, MLS
Head of Information Technologies and Technical Services
Scranton Public Library
Lackawanna County Library System
2006 N. Main Ave.
Scranton, PA 18508
Ph: 570-207-2379
Fx: 570-348-3020
Email: scott at albright.org<mailto:scott at albright.org>


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