[OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds

[Thomas Berezansky]

I am under the impression that staff have to "Clear" the hold shelf to  
get the items to switch status, it does not happen automatically as  
you describe.

Quoting Scott Thomas <scott at albright.org>:

> In our old ILS you could set an expiration period for holds on the  
> Holds Shelf, but it was just a flag on which to hang a report. The  
> holds themselves remained intact. In Evergreen holds still on the  
> Holds Shelf at the time of expiration are obliterated. This would  
> not be bad except, if a staff member fails to take action, the item  
> automatically reverts to a status of Available and begin appearing  
> on the Pull List of the Owning Library even though it may be still  
> sitting on the Holds Shelf of the expired Pickup Library. We were  
> told that this behavior cannot be changed and that the only work  
> around is to change the behavior of the staff and / or to set  
> "Default holds shelf expire interval" to something higher. Is all of  
> this accurate?
>
> Thank you,
> Scott
>
>
> Scott  Thomas, MLS
> Head of Information Technologies and Technical Services
> Scranton Public Library
> Lackawanna County Library System
> 2006 N. Main Ave.
> Scranton, PA 18508
> Ph: 570-207-2379
> Fx: 570-348-3020
> Email: scott at albright.org<mailto:scott at albright.org>


-- 
Thomas Berezansky
Assistant Network Administrator
Merrimack Valley Library Consortium
4 High ST, Suite 175
North Andover, MA 01845
Phone: 978-557-8161