[OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds

[Chris Sharp]

Scott,

It's not a front-end setting.  See http://git.evergreen-ils.org/?p=evergreen/pines.git;a=commit;h=5ff86fed9461abcd8d9b33e9ef25d4ee1381f6ee.  We added a file which gets installed to /openils/var/web/xul/server/skin/custom.js on your Evergreen application server(s) with those lines and it "greys out" the Clear Holds Shelf option.  If I remember correctly, that was stolen from Ben Shum ;-).

Hope that's helpful!

Chris

----- Original Message -----
> From: "Scott Thomas" <scott at albright.org>
> To: "Evergreen Discussion Group" <open-ils-general at list.georgialibraries.org>
> Sent: Wednesday, September 2, 2015 8:22:21 AM
> Subject: Re: [OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds
> 
> Hi Terran,
>      Quick question: where under Admin can we disable or enable drop-down
>      menu items?
> 
> Thank you,
> Scott
> 
> 
> -----Original Message-----
> From: Open-ils-general
> [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of
> McCanna, Terran
> Sent: Tuesday, September 01, 2015 2:36 PM
> To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org>
> Subject: Re: [OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds
> 
> Some of our libraries had issues with people accidentally clicking the "Clear
> Holds Shelf" option on the Circulation drop-down menu, so we disabled that
> option.
> 
> Now, when they want to clear the holds shelf, they take one of the two
> approaches that Kathy mentioned.
> 
> 
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, GA 30345
> 404-235-7138
> tmccanna at georgialibraries.org
> ----- Original Message -----
> From: "Kathy Lussier" <klussier at masslnc.org>
> To: open-ils-general at list.georgialibraries.org
> Sent: Tuesday, September 1, 2015 2:25:18 PM
> Subject: Re: [OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds
> 
> Hi Scott,
> 
> The titles on the holds shelf will remain there until staff explicitly
> removes it from the hold shelf. There are two ways staff can do so:
> 
> Retrieve the Browse Holds Shelf interface -> select the checkbox to View
> Clearable Holds -> Click the Clear these Holds button. You then need to scan
> each item in at checkin to send it along to its next destination.
> 
> Retrieve the Browse Holds Shelf interface -> select the checkbox to View
> Clearable holds. Then, after staff pull the titles from the holds shelf,
> they can scan them in at checkin using the Clear Holds Shelf checkin
> modifier.
> 
> Kathy
> 
> On 09/01/2015 02:15 PM, Scott Thomas wrote:
> >
> > In our old ILS you could set an expiration period for holds on the
> > Holds Shelf, but it was just a flag on which to hang a report. The
> > holds themselves remained intact. In Evergreen holds still on the
> > Holds Shelf at the time of expiration are obliterated. This would not
> > be bad except, if a staff member fails to take action, the item
> > automatically reverts to a status of Available and begin appearing on
> > the Pull List of the Owning Library even though it may be still
> > sitting on the Holds Shelf of the expired Pickup Library. We were told
> > that this behavior cannot be changed and that the only work around is
> > to change the behavior of the staff and / or to set “Default holds
> > shelf expire interval” to something higher. Is all of this accurate?
> >
> > Thank you,
> > Scott
> >
> > Scott  Thomas, MLS
> >
> > Head of Information Technologies and Technical Services
> >
> > Scranton Public Library
> >
> > Lackawanna County Library System
> >
> > 2006 N. Main Ave.
> >
> > Scranton, PA 18508
> >
> > Ph: 570-207-2379
> >
> > Fx: 570-348-3020
> >
> > Email: scott at albright.org <mailto:scott at albright.org>
> >
> 
> --
> Kathy Lussier
> Project Coordinator
> Massachusetts Library Network Cooperative
> (508) 343-0128
> klussier at masslnc.org
> Twitter: http://www.twitter.com/kmlussier
> 
> 

-- 
Chris Sharp
PINES System Administrator
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, Georgia 30345
(404) 235-7147
csharp at georgialibraries.org
http://pines.georgialibraries.org/